Mohammad Almahamed

• Spearheaded inbound and outbound calls, delivering unparalleled customer service.
• Generated new sales leads through cold calling.
• Provided technical support for customers using the company's products or services.

• Updated records of driver locations, delays, and cancellations.
• Assigned drivers to appropriate routes based on customer needs.
• Coordinated with other dispatchers to ensure efficient delivery schedules were met.

Ordering and Delivering Supplies:

• Efficiently managed inventory procurement, ensuring adequate supplies for organizational needs.

Hiring and Training Inventory Specialists Staff:

• Monitored performance and conducted regular evaluations to identify areas for improvement and opportunities for advancement within the team.

• Orchestrated seamless shipping operations, ensuring timely delivery of inventory and supplies nationwide.
• Developed and implemented new shipping procedures to optimize efficiency.
• Ensured compliance with all company policies, safety regulations for the Shipping Department.
• Coordinated with other departments to ensure timely delivery of goods.

• Unloaded incoming shipments and placed items onto designated pallets or shelves.
• Loaded outgoing freight onto trailers in accordance with company guidelines.
• Utilized material handling equipment including forklifts, hand trucks, and pallet jacks.