MOHAMED AHMED
Toronto,ON
Summary
Results-driven sales and marketing professional with a proven record of exceeding targets and driving client success. Skilled in building strong client relationships, strategic planning, and business development. Experienced in leading teams, managing complex projects, and improving customer retention through innovative solutions. Thrive in fast-paced environments, excelling in multitasking, project planning, and making decisions that ensure client satisfaction and drive profitability.
Overview
2022
2022
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Project Coordinator
Aurora Importing & Distributing Ltd.
Toronto, Ontario
9 2022 - 6 2023
- Orchestrated the expansion of Alessia's market presence, achieving a 15% growth in reach within 6 months through the implementation of targeted advertising strategies
- Spearheaded customer engagement initiatives that improved retention by 10% through innovative loyalty programs, targeted email campaigns, and interactive social media efforts
- Directed and motivated a team of six marketers to achieve ambitious marketing objectives within tight deadlines, cultivating a culture of excellence, collaboration, and high performance
- Pioneered cutting-edge promotional campaigns, including impactful social media advertising, resulting in a 20% increase in brand visibility and enhanced customer engagement
- Proactively liaised with stakeholders to gather vital information for comprehensive reports, enabling data-driven decision-making and strategic planning
Dog Training Specialist & Client Relations Expert
Self-Employed
Toronto, Ontario
03.2021 - 10.2021
- Scaled client base from 2 to 36 weekly customers in 7 months by leveraging personalized sales techniques, ultimately maintaining a steady limit of 20 clients per week for consistent, high-quality service
- Converted inquiries into long-term clients through tailored sales pitches, proactive follow-ups, and client referrals, resulting in high conversion rates and ongoing demand
- Delivered customized obedience training for dogs of all ages, achieving command retention within 1-2 weeks for basic commands and 2-4 weeks for advanced commands, ensuring client satisfaction with measurable results
- Cultivated strong relationships through exceptional customer service, offering flexible support outside of sessions and guaranteeing responses within 1-2 business days
- Engaged the local community and built a referral-driven client base through networking at dog parks and events, further enhancing visibility and client acquisition
- Managed all business operations, including scheduling, client acquisition, and follow-up, ensuring long-term retention and satisfaction
Marketing Assistant
Slewmaster Inc.
06.2020 - 09.2020
- Successfully crafted and executed comprehensive marketing strategies, resulting in a notable 30% increase in click-through rates (CTR) and a significant 15% uptick in conversion rates for search keywords
- Provided invaluable direct marketing consultation to the CEO, driving enhancements in advertising effectiveness and boosting customer engagement metrics to new heights
- Demonstrated exceptional organizational skills by efficiently scheduling appointments for account executives, thereby streamlining client communication channels and optimizing follow-up processes
- Led lead generation initiatives, implementing targeted outreach campaigns that resulted in a 25% increase in qualified leads and a 20% improvement in lead conversion rates
Operations Coordinator
Slewmaster Inc.
04.2020 - 05.2020
- Orchestrated the relocation of $4 million in inventory assets, executing a strategic plan that reduced operational downtime by 25%, ensuring seamless business continuity without disruptions
- Implemented data-driven methodologies and process innovations, achieving a 20% increase in operational efficiency and maximizing resource utilization to support sustained business growth
- Led a high-performance team, fostering a culture of continuous improvement and operational excellence, driving efficiency and innovative solutions across the organization
- Collaborated with key stakeholders to align objectives and streamline workflows, contributing to enhanced productivity and long-term operational resilience
Sales Development Representative
Plan International through Public Outreach
03.2019 - 09.2019
- Spearheaded recruitment initiatives in a business-to-consumer environment, securing 70 sponsors within 6 months, each committing to monthly donations averaging $30, significantly boosting project funding
- Designed and implemented an accelerated onboarding process, integrating 3 new team members within 4 days, and providing ongoing mentorship to ensure their long-term success
- Achieved a 20% conversion rate of interested parties to committed sponsors through strategic and persuasive communication efforts, enhancing donor engagement
- Built strong relationships with key stakeholders, driving increased support and involvement by clearly articulating the value and impact of initiatives
- Applied comprehensive fundraising strategies, improving project efficiency by 25% and optimizing resource use for greater success
- Led and motivated teams to consistently exceed objectives, fostering a productive and collaborative work environment that enhanced overall performance
Education
Business Management (BComm) - Marketing
Toronto Metropolitan University
Toronto, ON 09.2019 - 04.2023
Skills
Client Relationship Management
Strategic Planning
Communication and Interpersonal Skills
Project Management
Agile methodologies
Waterfall methodologies
Data Analysis and Reporting
Technical Proficiency
Lead Generation and Outreach
Bilingual Communication
Timeline
Dog Training Specialist & Client Relations Expert
Self-Employed
03.2021 - 10.2021
Marketing Assistant
Slewmaster Inc.
06.2020 - 09.2020
Operations Coordinator
Slewmaster Inc.
04.2020 - 05.2020
Business Management (BComm) - Marketing
Toronto Metropolitan University
09.2019 - 04.2023
Sales Development Representative
Plan International through Public Outreach
03.2019 - 09.2019
Project Coordinator
Aurora Importing & Distributing Ltd.
9 2022 - 6 2023
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