Meryam Tawfik
Mississauga
Summary
Hard-working student graduating with a Bachelor of Sciences with various experiences in customer service, research lab and healthcare. Well-rounded guide successful at giving entertaining tours of University of Guelph for more than two years. Highly educated and bilingual. Attentive Swim Instructor with proven abilities individual and group instruction. Careful about monitoring students to prevent injuries and other emergency situations. Knowledgeable about related equipment and teaching techniques. Certified in First Aid, CPR and water rescue.
Overview
5
5
years of professional experience
Work History
Tour Guide
University Of Guelph, Ontario
10.2022 - Current
- Guided groups of up to 15 people on scheduled tours.
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Communicated professionally with parents and future students, answering questions and addressing concerns to boost satisfaction.
- Received positive feedback on my tours from staff and families.
FHSPC Outreach Director
University Of Guelph, Ontario
05.2022 - 04.2024
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Scheduled regular outreach meetings and educated my team on presentations.
- Monitored progress towards outreach goals regularly, making adjustments as needed to ensure continued success of initiatives.
BMMSA Events Coordinator
University Of Guelph, Ontario
03.2022 - 04.2024
- Hosted wellness events for the STEM community within the community
- Implemented marketing strategies for increased attendance at fundraising events, generating higher revenue for organizations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
SSGSA CO-PRESIDENT
University of Guelph
05.2021 - 04.2024
- Developed strong partnerships with industry leaders to drive collaborative initiatives and mutual growth.
- Restructured organizational hierarchy as needed for optimal functionality through effective delegation of responsibilities.
- Led cross-functional teams of 29 executives towards successful project completion, meeting objectives within specified timeframes.
Swim Instructor and Swim Camp Counsellor
Northstar Aquatics
10.2019 - 08.2023
- Maintained control and safety of class and kept children in flotation always within arm's reach
- Taught five program components for personal safety, water orientation, stroke development, water sports and games, rescue, and personal growth
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Clinic Volunteer
The Queen Clinic
05.2022 - 09.2022
- Improved patient understanding of treatment plans through clear communication and information sharing.
- Provided empathetic emotional support to patients during challenging medical experiences.
- Aided in implementing new clinic protocols for improved service quality and patient safety measures.
- Streamlined check-in process, effectively managing patient flow throughout the clinic.
Student Research Lab Assistant
University Of Guelph, Ontario
05.2023 - 04.2024
- Aided in the publication of research findings through meticulous proofreading and editing of manuscripts.
- Established positive working relationships with faculty mentors, fostering open communication channels for guidance and feedback.
- Assisted in data collection and analysis for various research projects, leading to significant findings.
- Conducted my own research project to develop a protocol to further PhD students projects
INFORMATION ASSISTANT
Elections Ontario
06.2022 - 07.2022
- Furnished assistance and advice to new voters on proper steps and procedures
- Collected necessary information from voters to determine the correct voting location and ballot
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
CASHIER
ESSO Gas Station
12.2018 - 05.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items and join reward programs
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Certificate in Business - Business
University of Guelph
Guelph, ON06.2024
Bachelor of Science - Bio-medical sciences
University of Guelph
04.2024
High School Diploma -
Loyola Catholic Secondary School
06.2020
Skills
- Flexible & Adaptable
- Progress Monitoring and Goal Attainment
- Team Building
- Student Engagement
- Project Coordination
- Time Management
- Exceptional communication
- Multilingual and fluent in 3 languages
- Public Speaking
- Presentation Skills
Locations
- Guelph, ON, N1G 1G2
- Mississauga, ON, L5R 2V3
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French
Professional Working
Timeline
Student Research Lab Assistant
University Of Guelph, Ontario
05.2023 - 04.2024
Tour Guide
University Of Guelph, Ontario
10.2022 - Current
INFORMATION ASSISTANT
Elections Ontario
06.2022 - 07.2022
FHSPC Outreach Director
University Of Guelph, Ontario
05.2022 - 04.2024
Clinic Volunteer
The Queen Clinic
05.2022 - 09.2022
BMMSA Events Coordinator
University Of Guelph, Ontario
03.2022 - 04.2024
SSGSA CO-PRESIDENT
University of Guelph
05.2021 - 04.2024
Swim Instructor and Swim Camp Counsellor
Northstar Aquatics
10.2019 - 08.2023
CASHIER
ESSO Gas Station
12.2018 - 05.2022
Certificate in Business - Business
University of Guelph
Bachelor of Science - Bio-medical sciences
University of Guelph
High School Diploma -
Loyola Catholic Secondary School
Similar Profiles
Dominic TulpanDominic Tulpan
Physical Recourses at University of Guelph, OntarioPhysical Recourses at University of Guelph, Ontario
Zachary MartinZachary Martin
Chem*1040 Student at University Of Guelph, OntarioChem*1040 Student at University Of Guelph, Ontario
Allegra RošićAllegra Rošić
Research Lab Technician Shadow - Externship at University Of Guelph, OntarioResearch Lab Technician Shadow - Externship at University Of Guelph, Ontario