Dominic Tulpan
Breslau,ON
Summary
Driven professional with a proven track record at the University of Guelph, Ontario, enhancing campus operations and sustainability. Excelled in customer service at BMW Grand River, upholding safety protocols during critical times. Skilled in Microsoft Office and adept at conflict resolution, demonstrating significant improvements in team productivity and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Physical Recourses
University of Guelph, Ontario
08.2022 - Current
- Builds, operates, and maintains the physical assets of the Guelph campus
- Several areas of specialization; Work Order Administration, Custodial and Environmental Sustainability
- Actively worked in a team to increase overall productivity
Customer Service Representative
BMW Grand River
04.2022 - 09.2022
- Greeted and assisted customers, ensuring adherence to COVID-19 safety protocols
- Provided excellent customer service by answering questions, addressing concerns, and offering guidance on dealership procedures during the pandemic
- Maintained a welcoming and professional environment while managing health and safety compliance
Education
High School Diploma -
Kitchener Collegiate Institute
Kitchener, ON06.2023
Skills
- Conflict resolution and handling challenging customer situations
- Software Proficiency: Microsoft Office (Word, Excel, PowerPoint)
- Teamwork: Collaboration, conflict resolution, group problem-solving
- Time Management: Prioritization, meeting deadlines, multi-tasking
Languages
English
Native or Bilingual
French
Native or Bilingual
Romanian
Native or Bilingual
Certification
- Smart Serve Certification Ontario, Canada | 2023
- First Aid & CPR Certification –Canadian Red Cross | February 2024
Timeline
Physical Recourses
University of Guelph, Ontario
08.2022 - Current
Customer Service Representative
BMW Grand River
04.2022 - 09.2022
High School Diploma -
Kitchener Collegiate Institute
- Smart Serve Certification Ontario, Canada | 2023
- First Aid & CPR Certification –Canadian Red Cross | February 2024
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