Melissa Waite
Toronto,CA
Summary
Proven Real Estate Agent with a track record of exceeding client expectations through exceptional negotiation skills and a client-oriented approach. Leveraged expertise in property management and strong organizational skills to maintain high client retention rates. Skilled in database management, consistently facilitated smooth real estate transactions, ensuring repeat business and referrals.
Overview
9
9
years of professional experience
Work History
Real Estate Agent
HouseSigma Inc, Brokerage
08.2021 - Current
- Maintained connections with clients to encourage repeat business and referrals.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Real Estate Agent
Royal LePage RCR Realty
11.2016 - 08.2021
- Maintained connections with clients to encourage repeat business and referrals.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advised clients on market conditions and property value for informed decision-making.
- Negotiated, facilitated, and managed real estate transactions.
Account Manager
Titan Fire Protection
06.2015 - 11.2016
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Diploma - Real Estate Sales Professional
OREA
Toronto11.2016
Diploma - Business Administration
Humber College
Toronto, ON04.2003
Bachelor of Arts - Cultural Studies
Trent University
Peterborough, ON04.2000
Skills
- Database Management
- Lease Negotiations
- Residential property sales
- Property tours and inspections
- Client-oriented
- Strong organizational skills
- Property Management Expertise
- Exceptional oral and written communication skills
Languages
English
Native or Bilingual
Timeline
Real Estate Agent
HouseSigma Inc, Brokerage
08.2021 - Current
Real Estate Agent
Royal LePage RCR Realty
11.2016 - 08.2021
Account Manager
Titan Fire Protection
06.2015 - 11.2016
Diploma - Real Estate Sales Professional
OREA
Diploma - Business Administration
Humber College
Bachelor of Arts - Cultural Studies
Trent University
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