Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melina Srabian

Guelph,CA

Summary

Welcoming and professional hostess with experience providing exceptional customer service in high-traffic restaurant environments. Skilled in greeting and seating guests, managing reservations, and ensuring a smooth flow of service. Strong communication and organizational abilities, with a friendly and personable demeanor that enhances the guest experience. Proficient in handling customer inquiries, coordinating with waitstaff, and maintaining a clean and inviting atmosphere.

Overview

5
5
years of professional experience

Work History

Restaurant Hostess

Sassafraz
05.2024 - 08.2024
  • Managed seating chart, reservations, and waitlist to monitor activity in restaurant to keep a constant and efficient dining flow.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
  • Maintained a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.

Food Expeditor/Restaurant Hostess

Duffs Famous Wings
10.2021 - 12.2022
  • Ensured timely delivery of meals to customers by coordinating between kitchen staff and servers, maintaining smooth restaurant operations.
  • Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality standards.
  • Addressed diner complaints with swift problem-solving, turning potentially negative experiences into positive ones.
  • Communicated clearly with kitchen staff about guest needs and dietary restrictions.

Camp Counselor

Bayview Glen Day Camp
07.2021 - 08.2021

Camp Counselor

Banbury Kids Camp
07.2019 - 07.2019
  • Encouraged team building to increase camaraderie, trust and rapport.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.

Education

OSSD (French Immersion) -

Lawrence Park Collegiate Institute
Toronto, ON

Bachelor of Arts - Sociology

University of Guelph
Guelph, ON
04.2027

Skills

  • Reservation Management
  • Guest Relations and Hospitality
  • Multitasking in High-Pressure Environments
  • Team Coordination
  • Problem Solving and Conflict Resolution

Languages

English
Native or Bilingual
French
Full Professional

Timeline

Restaurant Hostess

Sassafraz
05.2024 - 08.2024

Food Expeditor/Restaurant Hostess

Duffs Famous Wings
10.2021 - 12.2022

Camp Counselor

Bayview Glen Day Camp
07.2021 - 08.2021

Camp Counselor

Banbury Kids Camp
07.2019 - 07.2019

OSSD (French Immersion) -

Lawrence Park Collegiate Institute

Bachelor of Arts - Sociology

University of Guelph

Similar Profiles

CREATE PROFILE
Melina Srabian