Aubrey Mazzaferro
Guelph,ON
Summary
Adaptable and dedicated individual with six years of experience in customer service and working with children. Recognized for creating positive and welcoming environments while maintaining excellent organizational and communication skills. Demonstrates reliability, empathy, and a proactive approach to problem-solving in fast-paced settings. Passionate about helping others, fostering meaningful connections, and contributing to a supportive, efficient workplace.
Overview
6
6
years of professional experience
Work History
Restaurant Hostess
Sarpa Restaurant
Richmond Hill, Ontario
09.2022 - 08.2025
- Greeted an average of 150 guests per night at the door and escorted them to their tables.
- Scheduled customer reservations over the phone and through online event planning forms.
- Organized table assignments for the night to come, making sure all requests and special occasions were accounted for.
- Provided attentive customer service and fostered warm relationships with regular customers.
- Processed take-out orders throughout the night both over the phone and in person, and cashed customers out when ready to pay.
- Communicated with customers and restaurant staff to make sure customer concerns were correctly addressed and guests left happy.
- Provided back-up food runner service during busy periods.
Babysitter
Various
Richmond Hill, Ontario
06.2021 - 07.2022
- Cared for children ages 6 to 8 during parents' absences.
- Ensured that the children were fed and put to bed when working in the evening.
- Maintained cleanliness and organized playroom and kitchen areas.
- Helped children with their homework or other activities they needed assistance with.
Assistant Dance Instructor
Soul In Motion Dance Arts Academy
Richmond Hill, Ontario
09.2019 - 03.2020
- Demonstrated proper steps and routines for the younger dancers to follow.
- Led warm-up and stretching routines to prevent injuries and promote flexibility.
- Helped the primary instructor choreograph routines for recitals and competitions.
- Ensured safety and spotted the kids when they practiced hard lifts or tricks.
- Assisted in costume selection and alterations for recitals
Education
Bachelor of Science - Biological Sciences
University of Guelph
Guelph04-2028
Skills
- Customer service
- Team collaboration
- Problem solving
- Multitasking Abilities
- Verbal communication
- Self-Directed
- Organization and planning
- Childcare supervision
- Table bussing
- Responsibility
- Group leadership
Accomplishments
- Honor Roll
Trillium Woods Public School
- Honor Roll
St Theresa of Lisieux Catholic High School
Timeline
Restaurant Hostess
Sarpa Restaurant
09.2022 - 08.2025
Babysitter
Various
06.2021 - 07.2022
Assistant Dance Instructor
Soul In Motion Dance Arts Academy
09.2019 - 03.2020
Bachelor of Science - Biological Sciences
University of Guelph