Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Pragnesh Tandel

Guelph,ON

Summary

Experienced Shift Leader at McDonald's, with a focus on leading efficient, high-performing teams. Proficient in overseeing daily operations, delivering excellent customer service, and ensuring adherence to company standards. Adept at training staff, streamlining workflows, and staying calm in fast-paced environments. Proven ability in boosting sales, managing inventory, and maintaining a clean, safe workspace. Committed to promoting McDonald's core values, and cultivating a supportive team culture.

Overview

4
4
years of professional experience

Work History

Restaurant Manager

Antolin Enterprises
Guelph, Ontario
09.2022 - Current
  • Managed daily restaurant operations to ensure smooth service and customer satisfaction.
  • Trained and supervised staff on food safety and customer service standards.
  • Coordinated inventory management and ordered supplies to maintain stock levels.
  • Enforced health regulations and maintained cleanliness in dining areas and kitchens.
  • Resolved customer complaints promptly to enhance the dining experience.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Optimized profits by controlling food, beverage and labor costs.

Crew Member

Antolin Enterprises
Guelph, Ontario
09.2021 - 09.2023
  • Assisted in quality control checks to uphold product standards.
  • Trained new crew members on operational procedures and safety practices.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Education

Post-Graduate Certificate - Applied Manufacturing Management

Conestoga College Institute of Technology And Advanced Learning
Guelph, ON
08-2022

Bachelor of Engineering - Mechanical Engineering

Gujarat Technological University
08-2019

Skills

  • Operational efficiency
  • Inventory management
  • Sales reporting
  • Quality control
  • Employee schedule management
  • Staff management
  • Shift management
  • Customer engagement

Languages

English
Full Professional
Gujarati
Native/ Bilingual
Hindi
Professional

References

References available upon request.

Timeline

Restaurant Manager

Antolin Enterprises
09.2022 - Current

Crew Member

Antolin Enterprises
09.2021 - 09.2023

Post-Graduate Certificate - Applied Manufacturing Management

Conestoga College Institute of Technology And Advanced Learning

Bachelor of Engineering - Mechanical Engineering

Gujarat Technological University
Pragnesh Tandel