Karina Ibarra
Los Angeles
Summary
Motivated and results-driven hospitality leader with extensive experience in team management, sales growth, and operational excellence. Skilled in developing high-performing teams, enhancing customer satisfaction, and implementing strategies to increase revenue. Bilingual in Spanish, with strong organizational, leadership, and communication skills. Adept at fostering positive work environments and ensuring compliance with safety and quality standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Katsuya by SBE
Los Angeles
12.2016 - Current
- Worked across multiple Katsuya by SBE locations, Hollywood, Brentwood, LA Live, Glendale, and Century City. I was also the AGM for the Hollywood location.
- Led and mentored a team of over 36 employees, driving sales growth through active floor management and staff training.
- Collaborated with the General Manager to ensure operational efficiency, cleanliness, and maintenance.
- Managed beverage and non-consumable inventory, reducing waste and optimizing stock levels.
- Trained supervisors on opening and closing procedures for operational consistency.
- Oversaw daily restaurant operations to ensure high guest satisfaction.
- Coordinated with culinary staff to maintain food quality and timely service.
- Developed bar programs, including happy hour specials and specialty cocktails.
- Implemented comprehensive training programs for new hires.
- Prepared detailed nightly reports with high accuracy.
- Ensured full compliance with safety, sanitation, and operational standards.
Supervisor (Part-Time)
BMO Stadium
Los Angeles
01.2021 - 01.2022
- Worked part-time while employed with Katsuya.
- Managed stadium bars and VIP suites during events, ensuring seamless service.
- Maintained accurate inventory control for beverage supplies and premium products.
- Supervised staff in a high-pressure environment, delivering exceptional VIP service.
- Managed over 100 staff members, overseeing breaks, stock levels, and guest experience.
- Coordinated stock replenishment and sales strategies to optimize event revenue.
Manager / Bar Manager
Pho Bar Vietnamese Kitchen
Davie
01.2020 - 01.2021
- Opened the restaurant during COVID-related closures in Los Angeles.
- Recruited, trained, and supervised staff for smooth operations.
- Managed inventory and ordered supplies.
- Resolved customer concerns to ensure high guest satisfaction.
- Developed cocktail menus and maintained bar quality standards.
- Trained bartenders and servers on service protocols.
Education
Some College (No Degree) - Business Administration
Pasadena City College
Pasadena, California, CASkills
- Performance Management
- Training & Mentoring
- Inventory Control
- Upselling
- Customer Relationship Management
- Revenue Strategies
- Conflict Resolution
- Workflow Optimization
- Policy Compliance
- Service Standards
- Sanitation Protocols
- Beverage Management
- Team Collaboration
- Decision Making
- Analytical Skills
- Operational efficiency
- Time management
- Staff scheduling
- Customer engagement
- Supervisory skills
- Restaurant operations management
- Kitchen oversight
- Recruitment
- Take-out service
- Purchasing and cost control
- Operations management
- Inventory control
- Employee supervision
Certification
- RBS Certificate
- Food Handler Certification
Languages
Spanish, Fluent
References
References available upon request.
Timeline
Supervisor (Part-Time)
BMO Stadium
01.2021 - 01.2022
Manager / Bar Manager
Pho Bar Vietnamese Kitchen
01.2020 - 01.2021
Restaurant Manager
Katsuya by SBE
12.2016 - Current
Some College (No Degree) - Business Administration
Pasadena City College