Mehnaz Rahman
Montreal,QC
Summary
Experienced with employee relations, talent acquisition, and performance management. Utilizes strategic HR initiatives to foster productive and cohesive work environment. Knowledge of labor laws and organizational development enhances overall company performance.
Overview
9
9
years of professional experience
Work History
Human Resources Manager
TH Restaurant Services Inc. (Tim Hortons)
11.2022 - 05.2024
- Aligned HR strategies with business objectives, driving operational effectiveness and supporting leadership at three Tim Horton's locations
- Spearheaded recruitment processes (job postings, candidate screening, interviews) using effective Talent Management strategies, reducing turnover by 30% and optimizing team quality
- Partnered with leadership to enhance employee performance and resolve Employee Relations issues using strong HR Operations practices, strengthening team dynamics, and improving overall workplace efficiency
- Designed and rolled out a leadership development program incorporating Change Management principles, resulting in 4 internal promotions in the first 6 months and improved team cohesion
- Managed payroll discrepancies, ensuring accurate compensation in coordination with the payroll department
- Provided coaching to managers on performance management best practices, policy interpretation, and organizational design, including Compensation review processes, promoting consistency across teams, and improving overall performance
- Ensured compliance with labor laws and regulations, reducing legal risks, and maintaining organizational integrity
- Administered employee Benefits programs and Compensation strategies, boosting employee satisfaction and retention by 30%
- Led health and safety initiatives, improving workplace well-being, and reducing injury risks
- Conducted exit interviews and developed strategies to address retention challenges, improving employee engagement
Maternity Break
At Home
02.2018 - 10.2022
- Maintained proficiency in Canadian employment law and HR best practices, including staying current on changes in Quebec employment regulations, through independent research and professional development
Human Resources and Training Administrator
Rolls Royce
02.2018 - 03.2018
- Coordinated HR events, including onboarding and long service awards, ensuring smooth execution and employee engagement
- Assisted in the development and implementation of new organizational structures to support business growth
- Managed over 500+ employee files, filing them from paper to electronic system, ensuring compliance and accuracy
- Produced regular HR reports and updates, supporting strategic decision-making and data-driven initiatives
- Assisted with HR training activities, improving employee performance and alignment with company objectives
HRIS Data Administrator
McKesson Canada
06.2017 - 10.2017
- Managed and maintained 1000+ employee records in PeopleSoft for multiple Quebec locations, ensuring data integrity and compliance.
- Validated HR system transactions, ensuring accuracy and adherence to policies before finalizing entries.
- Generated weekly, monthly, and quarterly HR reports to support workforce planning and data-driven decision-making.
- Documented HRIS procedures and maintained Quick Reference Guides, improving team efficiency and training.
HR Coordinator (Generalist)
Rideau Recognition Solutions
06.2016 - 02.2017
- .Advised managers on HR best practices in recruitment, performance management, and employee relations, improving team collaboration and operational efficiency.
- Led full-cycle Recruiting for all departments, reducing time-to-fill by 20% and improving quality of hire.
- Administered weekly payroll processing for 11 US employees and aided with the bi-weekly payroll of 250 Canadian employees, ensuring accuracy and compliance with labor laws.
- Conducted terminations and exit interviews, identifying areas for improvement in retention and employee engagement.
- Coordinated internal communications and ensured legal compliance in benefits, pay equity, and training regulations.
Human Resources Assistant
PCM Canada
03.2015 - 06.2016
- Managed all HR administration tasks, including accurate and timely filings of all required reports.
- Updated 300+ paper employee files into digital documentation, ensuring compliance with all relevant regulations.
- Assisted in onboarding, employee relations, and exit interviews, contributing to a positive work environment.
- Conducted thorough investigations into employee relations matters, ensuring fair and impartial resolutions while maintaining confidentiality.
- Translated HR materials from English to French, ensuring inclusivity and access for all employees.
Education
Certificate - HRBP: Strategic HR Business Partner
Udemy
Online06-2025
Human Resources Management -
McGill University
Montreal, QC01.2016
Bachelor of Arts -
Concordia University
Montreal, QC01.2015
College Diploma - Psychology
Dawson College
Montreal, QC01.2013
Skills
- Employee Relations
- Talent Management
- Policy Implementation
- Labour Law Compliance
- Coaching Leadership
- Benefits Administration
- HR Policies Development
- Organizational Development
- Strategic Planning
- Health & Safety Initiatives
- Microsoft Office (Word, Excel, PowerPoint, Outlook, Visio, and Publisher)
- HRIS Management (ADP, PeopleSoft, OKTA)
Websites
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Human Resources Manager
TH Restaurant Services Inc. (Tim Hortons)
11.2022 - 05.2024
Maternity Break
At Home
02.2018 - 10.2022
Human Resources and Training Administrator
Rolls Royce
02.2018 - 03.2018
HRIS Data Administrator
McKesson Canada
06.2017 - 10.2017
HR Coordinator (Generalist)
Rideau Recognition Solutions
06.2016 - 02.2017
Human Resources Assistant
PCM Canada
03.2015 - 06.2016
Bachelor of Arts -
Concordia University
College Diploma - Psychology
Dawson College
Certificate - HRBP: Strategic HR Business Partner
Udemy
Human Resources Management -
McGill University
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