Matthew Manahan

Results-driven Operations and Logistics Leader with extensive experience in Amazon Logistics (AMZL), specializing in RTS, Loadout, and Same-Day Sort operations. Proven track record of leading large-scale logistics functions, managing labor and performance metrics, optimizing operational workflows, and driving continuous process improvements.

Demonstrated success in independently leading RTS and DSP loadout operations, developing data-driven reporting tools, and partnering with DSPs to improve compliance, operational visibility, and delivery performance. Recognized for creating impactful initiatives, including daily performance recap reporting and compliance tracking programs focused on Engine-Off, Service Type, DVIC and DNR concession metrics.

As an Area Manager, successfully led the relaunch of PFSD sort and dispatch operations, maintaining over 95% on-time dispatch performance from 2024 through 2026. Contributed to DSF8's top regional performance during Peak 2022, supported the site's #1 On-Time Dispatch (OTD) ranking during Peak 2023, and played a key role in achieving 2nd overall regional performance and 1st among XL sites during Peak 2025. Skilled in team leadership, operational planning, performance management, process optimization, and cultivating a culture of safety and accountability.

• Maintained 95%+ On-Time Dispatch (OTD) performance in PFSD operations from 2024–2026.
• Developed and managed reporting initiatives focused on Engine-Off Compliance, Service Type Compliance, DVIC Completion, and DNR Concession metrics to improve DSP performance and operational visibility.
• Created and distributed Daily Performance Recap reports, providing key operational metrics and performance insights to DSP partners.
• Contributed to DSF8's top regional performance during Peak 2022.
• Supported DSF8's #1 regional On-Time Dispatch (OTD) ranking during Peak 2023.
• Played a key role in achieving 2nd overall regional performance and 1st among XL sites during Peak 2025.