MASOUMEH EBRAHIMI
North Vancouver,Canada
Summary
Dedicated healthcare professional with diverse experience in clinical settings, including midwifery, pharmacy assistance, and medical office administration. Adept at managing patient scheduling, EMR systems, and administrative tasks while providing exceptional patient care. Strong communicator with meticulous attention to detail and the ability to thrive in fast-paced, team-oriented environments.
Overview
12
12
years of professional experience
Work History
Pharmacy Assistant(volunteer)
Guardian Pharmacy
08.2024
- Assisted in dispensing medications and providing accurate information regarding prescriptions and over-the-counter products
- Addressed customer inquiries regarding medication usage and store procedures with clarity and professionalism
- Maintained organized inventory and ensured compliance with pharmacy protocols and safety standards
Medical Office Assistant
Kian Derm Clinic
06.2025 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
Medical Office Assistant
Medlife Medical Clinic
11.2024 - 06.2025
- Manage patient scheduling, check-in, and check-out processes to optimize clinic flow
- Answer phone calls and emails, providing accurate information regarding appointments, procedures, and clinic services
- Assist physicians and clinical staff with administrative tasks, including documentation and maintaining electronic medical records (EMR)
- Ensure a welcoming and supportive environment for patients, contributing to enhanced patient satisfaction
Pharmacy Assistant (Volunteer)
Remedy's Rx
07.2024 - 08.2024
- Supported pharmacy operations by assisting with medication dispensing and managing patient queries
- Collaborated with the pharmacy team to ensure timely service delivery and an efficient workflow
Midwife
Aria Hospital
08.2013 - 09.2023
- Provided comprehensive prenatal, delivery, and postnatal care to patients
- Collaborated with multidisciplinary teams to support optimal maternal and neonatal outcomes
- Educated patients on health practices, contributing to enhanced patient care and family support
Education
Bachelor's Degree - Midwifery
[Institution Name]
Pharmacy Assistant Certificate -
07.2024
Skills
- Electronic Medical Records (Oscar and accuro)Management
- Patient Scheduling & Front Desk
- Proficient in Microsoft Office and healthcare software
- Medical terminology knowledge
- Computer skills
- Patient confidentiality
- Attention to detail
- Positive attitude
Timeline
Medical Office Assistant
Kian Derm Clinic
06.2025 - Current
Medical Office Assistant
Medlife Medical Clinic
11.2024 - 06.2025
Pharmacy Assistant(volunteer)
Guardian Pharmacy
08.2024
Pharmacy Assistant (Volunteer)
Remedy's Rx
07.2024 - 08.2024
Midwife
Aria Hospital
08.2013 - 09.2023
Pharmacy Assistant Certificate -
Bachelor's Degree - Midwifery
[Institution Name]
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