Jodi McNaught
Ottawa,Ontario
Summary
Dynamic Medical Office Assistant with 5+ years of proven success at Booth Neurology, enhancing patient scheduling efficiency and compliance through innovative EMR solutions. Skilled in EHR management and patient intake, I excel in fostering a positive environment while ensuring regulatory adherence. Recognized for improving record retrieval efficiency and training staff in office procedures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Office Assistant / Clinic Coordinator
Booth Neurology & Bayshore Neurology
Ottawa, Canada
01.2022 - Current
- Streamlined patient scheduling process, reducing wait times, and increasing daily appointments by 25% through the implementation of a new EMR system.
- Developed and implemented a HIPAA-compliant document management system, improving record retrieval efficiency by 40%, and ensuring 100% compliance with regulatory standards.
- Managed patient records, schedules, and OHIP billing.
- Trained new staff in office systems and procedures.
Medical Office Assistant
Southbank Medical Centre
Ottawa, Canada
01.2020 - 01.2022
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Handled patient intake, scheduling, and OHIP billing.
- Provided guidance to patients regarding their care plan or treatment options.
- Maintained confidentiality of records relating to clients' treatment.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
Education
Medical Office Assistant Diploma -
Algonquin Careers Academy
Ottawa, ON12.2020
Skills
- Electronic Health Records (EHR) Management
- Medical terminology
- Insurance verification and OHIP billing
- Scheduling and Oversight
- HIPAA compliance
- Medical transcription
- Medical Records Management
- Patient intake and assessment
- Medical Office Management Software (Oscar, Accuro, ABELDent)
- Medical Supply Procurement
- Problem-solving
- Computer skills
- Positive attitude
Certification
- Standard First Aid & CPR Level C HCP & AED, 01/01/20
- WHMIS Certified, 01/01/20
- Medical Transcription
Timeline
Medical Office Assistant / Clinic Coordinator
Booth Neurology & Bayshore Neurology
01.2022 - Current
Medical Office Assistant
Southbank Medical Centre
01.2020 - 01.2022
Medical Office Assistant Diploma -
Algonquin Careers Academy
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