MAYURI VIRANI
Ottawa,CA
Summary
To Dynamic and results-driven professional with extensive experience in administration and management. Demonstrated expertise in communications and leading transformative initiatives. Seeking to leverage strong leadership skills and administrative acumen in the role of Communications & Transformation Lead.
Professional administrative professional prepared to excel in leadership role. Skilled in managing office operations, coordinating team efforts, and ensuring efficiency. Strong focus on team collaboration and achieving results, adaptable to changing needs. Proficient in scheduling, communication, and problem-solving, fostering productive work environment.
Overview
7
7
years of professional experience
Work History
Administrative Assistant/Manager
Harmony Women’s Health Centre
09.2023 - Current
- Arrange Civic Hospital TOH and Riverside hospitals surgery booking/scheduling, pre operation and post operation F/U and Referral direction if needed
- Communicating with healthcare providers
- Spearhead internal and external communication strategies to ensure alignment with organizational goals and objectives
- Lead cross-functional teams in transformative initiatives, including process improvements and change management efforts
- Medical record management: This involves maintaining patient medical records, including storing and updating information, ensuring confidentiality and accuracy, and retrieving and releasing medical records as needed
- Inventory management: This involves keeping track of medical supplies, equipment, and ensuring that the clinic has adequate stock of necessary items
- Develop and implement communication plans for organizational change initiatives, ensuring transparency and engagement at all levels
- Financial management: This involves managing reporting and record keeping
- Compliance: This involves ensuring that the clinic is in compliance with all regulatory and legal requirements, including HIPAA, OSHA, and other relevant regulations
Manager/Administrative Assistant
GM Health care center
03.2022 - 09.2023
- Client scheduling: This involves scheduling appointments, rescheduling, and canceling appointments as necessary
- Health card / UCI verification number: This duty involves verifying patients' insurance coverage, updating their insurance information, and making sure their insurance is accepted by the clinic
- Medical record management: This involves maintaining patient medical records, including storing and updating information, ensuring confidentiality and accuracy, and retrieving and releasing medical records as needed
- Billing and coding: These include processing patient bills and insurance claims, assigning medical codes, and following up on unpaid bills
- Coordinated meetings and events, handling logistics and preparation of materials as needed
- Vaccine Inventory: Maintain vaccine inventory (ordering and receiving) and temperature log
- Reception and check-in: These involve greeting patients, registering them, and directing them to the appropriate department or provider
- Communication and correspondence: This duty includes answering phone calls, responding to emails, faxes and messages, and communicating with other healthcare providers and facilities
- Staff management: Provide training, coaching, leadership, and support to the administrative team through ongoing problems and run business smoothly
- Other duties: Use EMR software and other computer applications to prepare reports
- Help the Doctor for insurance paperwork, prescriptions, billings and payments
- Faxing and doing follow up with the specialist regarding referrals
- Use MS office to prepare medical documents
Receptionist/Office Administrative
Bank Medica center
10.2021 - 03.2022
- Greeting patients, scheduling appointments, checking in patients, collecting payments, answering phone: respond to voicemails and messages, and direct calls to the appropriate healthcare provider or department
- Maintaining patient records: including updating patient information, documenting visit notes, and filing patient records
- Managing medical office supplies: medical office supplies, such as exam gloves, masks, and other personal protective equipment (PPE), as well as office supplies, such as paper and toner
- Maintaining a clean and organized workspace: ensure that the reception area is clean and organized, and that patient records and supplies are stored securely
- Providing patient education: provide patients with basic information about their health condition or treatment options, as directed by the healthcare provider
- Communicating with healthcare providers
Medical Billing Specialist
Crystalvoxx Ltd. INDIA
10.2017 - 11.2020
- Handling daily Medical Billing Charges
- Check the assigned CPT and Diagnosis code as per Guidelines
- Maintain of daily tracking of Billing Files, EOB’s, ERA and Office letters
- To Audit charges for Providers
- Payment Posting of EOB / ERA on a regular basis
- Eligibility and Tracking of Patient Schedule
- Obtaining referrals and pre-authorizations as required for procedures
- Prepares and submit claims to payers either electronically or by paper (as a3rd party biller)
Education
Diploma - Engineering
V.P.M.P Polytechnique Engineering
India05-2016
Skills
- Experience in Human resource administrative, detail orientation, ability to work with minimal supervision
- Knowledge of different medical software, terminology and coding
- Possess a robust skill set in effectively handling and delivering training and coaching sessions to diverse audiences
- Computer skills: Google drive, Outlook, MS word, Excel, Power point, IMS software, Medisoft software, PS suite software, Oscar software and Accuro Software
- Records management
- Document management
- Scheduling expertise
- Scheduling and calendar management
- Credit and collections
- Database administration
- Organizational leadership
- Workload prioritization
- Relationship building
- Office management
- Operations management
- Meeting coordination
- Staff management
- Company representation
- Customer satisfaction evaluation
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Administrative Assistant/Manager
Harmony Women’s Health Centre
09.2023 - Current
Manager/Administrative Assistant
GM Health care center
03.2022 - 09.2023
Receptionist/Office Administrative
Bank Medica center
10.2021 - 03.2022
Medical Billing Specialist
Crystalvoxx Ltd. INDIA
10.2017 - 11.2020
Diploma - Engineering
V.P.M.P Polytechnique Engineering
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