MARLA MAE UBANOS
Calgary,AB
Summary
A versatile professional eager to leverage strong team leadership, strategic planning and creative problem-solving skills in a dynamic environment. Demonstrates a commitment to timely execution and advanced communication, fostering collaborative customer engagement. Poised to contribute innovative solutions and drive success through effective data analysis and management.
Overview
15
15
years of professional experience
Work History
Food Service Supervisor
Little Ceasar's Pizza
Calgary, Alberta
12.2022 - Current
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Ordered necessary supplies from approved vendors to maintain adequate stock levels.
- Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Analyzed operational reports to determine trends related to labor costs or customer satisfaction ratings.
- Managed inventory and rotated food products in storage to avoid spoilage and waste.
- Reviewed daily task list with employees and assigned tasks for completion.
- Managed inventory levels, ordering supplies as needed to maintain stock.
Assistant Restaurant Manager
Jollibee Foods Corporation
Philippines
02.2019 - 08.2020
- Provided leadership and direction to restaurant employees.
- Assisted in recruiting, training, and scheduling staff members.
- Supervised food preparation, ordering of supplies, and inventory control.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of sales transactions and other financial information.
- Implemented systems to track labor costs, product waste, and customer satisfaction ratings.
- Calculated inventory and ordered appropriate supplies to meet expected demands.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Pre-Seller
Coca-Cola FEMSA Philippines, Inc.
Philippines
03.2012 - 03.2018
- Created a comprehensive sales plan to drive customer loyalty and increase revenue.
- Negotiated contracts with vendors in order to secure favorable pricing terms and conditions.
- Maintained accurate records of all sales activities including prospects contacted, follow-up actions taken.
- Developed effective relationships with key decision makers within prospective customer organizations.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Encoder
Demo Power Philippines
Philippines
08.2009 - 01.2010
- Verified accuracy of data entered into system, ensuring all information is correct and up-to-date.
- Created reports summarizing coding activities such as errors or trends identified during the encoding process.
- Managed workload efficiently while meeting all deadlines set by management team.
- Performed additional duties as assigned by supervisor or management team.
Education
BBA - Major in Supply Chain
Bow Valley College
Calgary, AB06-2024
Skills
- Portioning
- Quality assurance policies
- Kitchen staff coordination
- Catering management
- Inventory management
- Staff leadership
- Portion control
- HACCP planning
- Ordering supplies
- Cost control
- Quality assurance
- Sales Leadership
- Communication & Negotiation
- Marketing
Accomplishments
- Awarded Top- 2 Pre-Seller for April 2015 that led to the achievement of 125% sales volume target.
- Candidate as Modern Trade Developer in 2017.
Timeline
Food Service Supervisor
Little Ceasar's Pizza
12.2022 - Current
Assistant Restaurant Manager
Jollibee Foods Corporation
02.2019 - 08.2020
Pre-Seller
Coca-Cola FEMSA Philippines, Inc.
03.2012 - 03.2018
Encoder
Demo Power Philippines
08.2009 - 01.2010
BBA - Major in Supply Chain
Bow Valley College
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