Summary
Overview
Work History
Education
Skills
Certifications And Awards
Accomplishments
Affiliations
Timeline
Generic

Abinaya Sundar

Barrie,Canada

Summary

Dedicated Food Service Supervisor with a solid history of managing dining facility operations and staff. Expertise in inventory coordination and implementing operational improvements that drive efficiency and cost savings. Strong communication and planning skills contribute to high levels of customer satisfaction and team collaboration. Successful in developing strategies that enhance service quality and operational effectiveness.

Overview

13
13
years of professional experience

Work History

Food service Supervisor

Friday Harbour Resort
Innisfill, Canada
02.2024 - Current
  • Continuously evaluated business operations to align workflows effectively for optimal area coverage and customer satisfaction.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation, and monitoring food safety.
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks, and upselling food and beverages.
  • Spearheaded regular maintenance and repair operations to keep buildings and equipment in peak condition.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Ordered new supplies and food to maintain service levels.
  • Established and managed team schedules and shift assignments.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.

Assistant Banquet Manager

Furaveri Island Resort & Spa
Maldives
05.2022 - 12.2023
  • Assisted in Planning banquet functions, including meetings, weddings, parties, and corporate events.
  • Coordinated with clients to understand their requirements and preferences.
  • Collaborate with chef and banquet staff, and the banquet manager to plan menus and services.
  • Supervise Banquet staff, including servers, bartenders, and setup crews.
  • Assign duties and schedules to ensure adequate staff for each event.
  • Oversees the setup of banquet halls, including table arrangements, decorations, and audio-visual equipment.
  • Handled guest complaints or special requests with professionalism and promptness.
  • Ensure compliance with health and safety regulations.
  • Conduct post-event evaluations to gather feedback and identify areas for improvement.
  • Document event details, including guest preferences and operational challenges for future reference.

Banquet Team Leader

Hotel Mansha Palace
Andaman & Nicobar Island
03.2019 - 03.2022
  • Delegate tasks and ensure that team members understand their responsibilities.
  • Manage the breakdown and cleanup of the venue after the event.
  • Assist the staff in serving food and beverages, attending to guests’ needs, and maintaining a welcoming atmosphere.
  • Motivate the team to maintain a high level of service and professionalism.
  • Provide support and guidance during busy or challenging moments.
  • Monitor staff appearance and hygiene to uphold professional standards.
  • Conduct routine checks during the event to ensure smooth operations.
  • Report any guest complaints or incidents to the banquet managers.
  • Communicate any changes or special requests from clients to the team.

Food and Beverage Supervisor

The Sunway Manor
Pudhucherry, India
02.2016 - 02.2019
  • Supervise and coordinate all F&B operations.
  • Ensure that service standards and hygiene regulations are consistently met.
  • Monitor the quality of food and beverages served.
  • Oversee inventory management and stock control.
  • Coordinate with kitchen and service staff to ensure smooth operation.
  • Lead train and motivate the F&B team.
  • Ensure staff adheres to safety and hygiene protocols.
  • Maintain a welcoming environment for guests.
  • Track daily sales and revenue, ensuring accuracy.
  • Manage cash handling and end-of-day reconciliation.
  • Monitor expenses and suggest cost-saving measures.
  • Conduct regular quality checks for food and beverages.

Assistant Outlet Lead

JW Marriot Hotel
Bengaluru, India
05.2014 - 01.2016
  • Support the outlet manager in managing and leading the team.
  • Assign task and delegate responsibilities and monitor staff performance.
  • Motivate team members to maintain high standards and a positive attitude.
  • Assist in conduction performance evaluations and giving feedback.
  • Prepare daily and shift end reports including sales and staff performance.
  • Implement safety and security procedures to protect staff and guests.
  • Act as a liaison between staff and the outlet leader.
  • Conduct briefings to keep staff updates on any changes or promotions.

Management Trainee cum Guest service associate

JW Marriot Hotel
Bengaluru, India
03.2013 - 03.2014
  • Participate in structured training programs to learn operational and managerial aspects.
  • Shadow experienced managers to understand daily operations and decision-making.
  • Complete assignments and projects related to management practices.
  • Greet and welcome guests upon arrival.
  • Assist guests with check-in, check-out and reservation processes.
  • Provide information about services, amenities, and local attractions.
  • Ensure guest satisfaction by proactively addressing their needs.
  • Process payments, issue receipts and maintain accurate billing records.
  • Update guest information in the hotel management systems.
  • Prepare daily reports and hand-over notes for the next shift.

Education

Master of computer Application (M.C.A) -

Anna University
Chennai, India

Diploma In Hospitality Management -

Annamalai University
Chidambaram, India

Skills

  • Production records
  • Hiring standards
  • Schedule Coordination
  • Portioning
  • Quality assurance understanding
  • Staff supervision
  • Employee training
  • Inventory management
  • Staff Management
  • Recruitment
  • Sanitizing understanding
  • Kitchen equipment operation and maintenance
  • Inventory controls
  • Food production management
  • Recipes and menu planning
  • Knowledge on MS office
  • Knowledge on POS software Clover
  • Knowledge on POS software Micros
  • Knowledge on POS software Square

Certifications And Awards

  • Food Handler Training
  • Food Safety Training
  • Smart Serve
  • Best Employee (JW Marriot)
  • Best Event Manager award conducted by international hotel fair by Marriot Courtyard
  • Won the shooting star award at Friday Harbour

Accomplishments

  • Best employee of the year, 2016 at JW Marriott
  • Best event manager award, 2023 conducted by International hotel fair by Marriott Courtyard
  • Obtained the North star leader winner,2024 at Friday Harbour resort.
  • Best Host ward, 2025 at Friday Harbour(Hosted a private event and game shows)

Affiliations

  • Listening to music
  • Reading books
  • Browsing latest updates in the hospitality sector

Timeline

Food service Supervisor

Friday Harbour Resort
02.2024 - Current

Assistant Banquet Manager

Furaveri Island Resort & Spa
05.2022 - 12.2023

Banquet Team Leader

Hotel Mansha Palace
03.2019 - 03.2022

Food and Beverage Supervisor

The Sunway Manor
02.2016 - 02.2019

Assistant Outlet Lead

JW Marriot Hotel
05.2014 - 01.2016

Management Trainee cum Guest service associate

JW Marriot Hotel
03.2013 - 03.2014

Master of computer Application (M.C.A) -

Anna University

Diploma In Hospitality Management -

Annamalai University

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Abinaya Sundar