Marina Adow
Regina,Canada
Summary
Creative, organized and detail-oriented professional with a strong work ethic and a proven track record of growth. Grew the Regina Long & McQuade location to the second-largest lesson center in the country, increasing the student base to nearly 1,100. Exceeded company goals by maintaining a 58.4% student retention rate and 73% studio occupancy. Introduced tools to streamline operations and enhance communication. Seeking a hybrid or remote career to continue utilizing and expanding my skills.
Overview
9
9
years of professional experience
Work History
LESSON CENTRE COORDINATOR
Long & McQuade Musical Instruments
08.2023 - Current
- Manage Canada's second-largest Lesson Centre, coordinating schedules for 40+ teachers and 1,000+ students, while maintaining monthly collections at 95%
- Organize, research, plan, budget, and book venues for the annual Long & McQuade Music Festival, featuring 600+ performances
- Develop, plan, and organize promotional events and recitals, ensuring budget management and reporting to head office
- Recruit qualified teaching candidates, conduct interviews, review company policies and create contracts based on studio needs
- Hire, train, and supervise office staff, ensuring smooth daily operations
- Accurately process payroll and administer teacher commission
- Conduct regular reviews of revenue and growth projections
- Conduct bi-annual performance reviews and annual salary reviews of office staff
- Oversee student and teacher attendance records, enforcing company policies
- Enhance customer satisfaction by responding promptly to inquiries and addressing concerns professionally
- Design and implement targeted e-mail and text campaigns, in-store posters, and social media posts to advertise programs and increase enrollment
LESSON CENTRE RECEPTIONIST
Long & McQuade Musical Instruments
01.2021 - 08.2023
- Supported the Lesson Centre Coordinator in daily operations and administrative tasks
- Registered and scheduled students
- Assisted in updating student records and reconciling commission reports
- Helped organize student recitals, coordinating with teachers and parents
- Provided excellent customer service to students, parents, and teachers
- Reported directly to the Lesson Centre Coordinator, ensuring alignment with goals and policies
AUDIOBOOK PRODUCER
Audiobook Creation Exchange
06.2018 - 01.2021
- Produced and narrated audiobooks, adhering to ACX standards and project deadlines
- Edited and mastered audio files to ensure clarity and professional sound quality
- Collaborated with authors and publishers to deliver accurate and engaging audio content
- Managed multiple projects simultaneously, meeting client expectations
- Utilized advanced audio editing software to enhance production efficiency and output quality
AUDIO TRANSCRIPTIONIST
REV
10.2018 - 11.2020
- Transcribed diverse audio content into accurate, quality text, adhering to strict style guidelines
- Utilized advanced transcription software to enhance efficiency and precision
- Delivered completed transcripts within tight deadlines, maintaining high standards of clarity
- Reviewed and edited transcripts for accuracy, ensuring error-free final documents
SALES ASSOCIATE
Bench
09.2016 - 05.2018
- Assisted customers with product selections and handled sales transactions
- Contributed to inventory management and store merchandising
CASHIER
Shoppers Drug Mart
09.2015 - 04.2016
- Managed transactions and customer inquiries, ensuring a positive shopping experience
Education
HIGH SCHOOL DIPLOMA -
Campbell Collegiate
06.2017
Skills
- Problem-Solving
- Time Management
- Multitasking & Organization
- Adaptability & Flexibility
- Verbal & Written Communication
- Attention to Detail
- Event & Project Coordination
- Operations Management
- Customer Service
Timeline
LESSON CENTRE COORDINATOR
Long & McQuade Musical Instruments
08.2023 - Current
LESSON CENTRE RECEPTIONIST
Long & McQuade Musical Instruments
01.2021 - 08.2023
AUDIO TRANSCRIPTIONIST
REV
10.2018 - 11.2020
AUDIOBOOK PRODUCER
Audiobook Creation Exchange
06.2018 - 01.2021
SALES ASSOCIATE
Bench
09.2016 - 05.2018
CASHIER
Shoppers Drug Mart
09.2015 - 04.2016
HIGH SCHOOL DIPLOMA -
Campbell Collegiate
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