Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MARC DOMINIC ABACAN

NORWALK

Summary

Proactive, friendly and dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and culvate relationships to drive business retention. Actively seeking a role where I can ulize my experience to add immediate value to an organization.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Merchant Marine

SAILOR'S UNION OF THE PACIFIC
11.2021 - Current
  • Assisted with maintenance of fuel systems and associated components.
  • Kept shipboard firefighting and lifesaving equipment properly maintained for use in emergency situations.
  • Evaluated vessels prior to departure, documented concerns and coordinated timely repairs.
  • Moored vessels to wharfs with proper use of correct lines.

BANKER

BLACKSTONE GAMING, LLC
11.2023 - 05.2024
  • Participating in, monitoring, auditing, and ensuring live casino card games – are following established rules and regulations (including seating arrangement/rotation) of controlled card games like various forms of Blackjack, Poker (double-hand poker), Tiles, Three-Card Poker, Ultimate Texas, and Baccarat.

REVENUE MANAGER

AVENUE OF THE ARTS HOTEL
11.2019 - 09.2021
  • Analyzes trends to determine customer preferences and identifying areas of opportunity for generating incremental revenue. 
  • Analyzes the future demand for the hotel and pricing the suites accordingly. 
  • Evaluate information to render an opinion or take action based on that information that will impact the department or function.

CORPORATE RESERVATION SUPERVISOR

WINCOME HOSPITALITY
02.2018 - 11.2019
  • Supervised the reservations team, including, but not limited to: scheduling, training, coaching and reviewing the Reservation Associate’s performance. 
  • Maintains all elements of the reservations system to ensure information is accurate and up-to-date. 
  • Maximizes room revenues by utilizing techniques to maximize occupancy and average rate, including regular analysis of hotel competitive set.

IT Technician

HOLIDAY INN
07.2016 - 02.2018
  • Maintained office PCs, networks and mobile devices.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.

MEDICAL LOGISTICS SPECIALIST

US ARMY RESERVE
02.2015 - 11.2023
  • Created and implemented tracking systems to monitor progress and meet deadlines.
  • Collaborated with cross-functional teams to align production plans with customer requirements.
  • Forecasted production schedules and adjusted plans to accommodate changes in demand.

Education

Associates Degree - Computer Technology

STI COLLEGE
PHILIPPINES
04-2011

High School Diploma -

DON BOSCO TECHNICAL INSTITUTE
PHILIPPINES
04-2008

Skills

  • ANALYTICAL THINKING
  • TROUBLESHOOTING
  • LEADERSHIP
  • WINDOWS

Certification

CYBERSECURITY CALIFORNIA STATE UNIVERSITY December 2021


Timeline

BANKER

BLACKSTONE GAMING, LLC
11.2023 - 05.2024

Merchant Marine

SAILOR'S UNION OF THE PACIFIC
11.2021 - Current

REVENUE MANAGER

AVENUE OF THE ARTS HOTEL
11.2019 - 09.2021

CORPORATE RESERVATION SUPERVISOR

WINCOME HOSPITALITY
02.2018 - 11.2019

IT Technician

HOLIDAY INN
07.2016 - 02.2018

MEDICAL LOGISTICS SPECIALIST

US ARMY RESERVE
02.2015 - 11.2023

Associates Degree - Computer Technology

STI COLLEGE

High School Diploma -

DON BOSCO TECHNICAL INSTITUTE

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MARC DOMINIC ABACAN