Mansour Boufi
Toronto,ON
Summary
Dynamic sales professional with extensive experience at Scarborough Toyota , excelling in customer relationship management and persuasive communication. Proven track record in driving product sales and generating referrals, leveraging strong time management skills to exceed targets and enhance customer satisfaction. Committed to delivering exceptional results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Product Advisor
Scarborough Toyota
05.2022 - Current
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Demonstrated product features to align with customer needs.
- Developed customized sales techniques to successfully sell and upsel services to new and existing clients.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Answered customer questions and responded quickly to problems an complaints in person, on phone and by email.
- Arranged new merchandise with signage and appealing displays to
- encourage customer sales and move overstock items
District Team Leader
Axcellent Communications Inc
10.2021 - 04.2022
- Responsible for the effective coordination of stores activities in manner, Which maximizes sales , earning , customer satisfaction , achieve sale target and development of personnel.
- Responsible for the store development, implementation , increasing staff productivity elevating the overall day-to-day operation of the stores.
- Effectively communicate with store managers ,sales representative in terms of current promotions , Hardware pricing and the sales target for the day.
- Planning upcoming events and incentive.
- Recruiting sales team and provide in-class training.
- Mentored team members by demonstrating best practices for sales and customer service.
- Identified and developed top talent within management structure to promote performance-oriented culture.
Store Manager
VWireless Communication Inc
05.2021 - 09.2021
- Directed daily operations to ensure optimal store performance and customer satisfaction.
- Mentored team members to enhance sales techniques and improve service quality.
- Analyzed inventory levels to maintain stock accuracy and minimize shrinkage.
- Implemented promotional strategies to boost product visibility and drive sales growth.
Assistant Store Manager
VWireless Communication Inc
10.2019 - 05.2021
- Assisted in daily store operations, ensuring efficient workflow and customer satisfaction.
- Supported inventory management processes, maintaining accurate stock levels and product displays.
- Trained new staff on store policies, procedures, and customer service practices.
- Executed visual merchandising strategies to enhance product visibility and drive sales.
Sales Consultant
VWireless Communication Inc
07.2018 - 10.2019
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Demonstrated product features to align with customer needs.
- Developed customized sales techniques to successfully sell and upsel services to new and existing clients.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Answered customer questions and responded quickly to problems an complaints in person, on phone and by email.
- Arranged new merchandise with signage and appealing displays to
- encourage customer sales and move overstock items
Education
University of Homs
Homs ,SyriaSkills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Persuasive communication
- Product and service sales
- Referral generation
Timeline
Product Advisor
Scarborough Toyota
05.2022 - Current
District Team Leader
Axcellent Communications Inc
10.2021 - 04.2022
Store Manager
VWireless Communication Inc
05.2021 - 09.2021
Assistant Store Manager
VWireless Communication Inc
10.2019 - 05.2021
Sales Consultant
VWireless Communication Inc
07.2018 - 10.2019
University of Homs