Manpreet Dhaliwal
Brampton,CA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
8
8
years of professional experience
Work History
Access control Guard
ASP Security Inc.
04.2024 - Current
- Complete daily logs, deficiency reports, and incident/occurrence reports
- Verifying employees RAICS, visitor passes
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted visitors with directions and information, promoting welcoming environment.
- Responded quickly to alarms or other emergencies while coordinating with AOCC when necessary for swift resolution of incidents.
AOCC (security Guard at Billy Bishop Airport)
Security
07.2023 - 02.2024
- Monitored CCTV systems to identify and report suspicious activities, enhancing overall security and alarm systems for security breaches.
- Respond to screening checkpoint and other airport restricted area alarms
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Restricted access to sensitive areas using key cards and security codes.
- Coordinated with local law enforcement during incidents, facilitating swift resolution.
- Provided exceptional customer service by addressing visitor questions or concerns in a friendly and professional manner.
- Trained new guards on security protocols, improving team efficiency and readiness.
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
Lead Security Guard
CSA Security
07.2021 - 04.2023
- Maintained detailed records of daily activities, incidents, and visitor logs to ensure accurate documentation.
- Communicated with security team via 2-way radio or cell phone to address incidents from varied locations
- Enhanced overall security by conducting regular patrols and monitoring surveillance systems.
- Coordinated with facility maintenance teams to address any identified security infrastructure issues or deficiencies in a timely manner.
- Provided exceptional customer service to visitors while maintaining strict adherence to access control protocols.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored CCTV cameras and alarm systems for security breaches.
- Issued access cards to authorized personnel to monitor access points.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Food Supervisor
Tim Hortons
04.2017 - 06.2021
- Monitored customer flow and adapted cashier assignments to minimize wait times
- Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
- Evaluated kitchen staff performance and motivated improvements with encouragement, retraining and contests.
- Improved food safety standards by implementing thorough training programs and regular inspections.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Education
Post Graduation Diploma - BUSSINESS MANAGMENT
Humber College
08.2018
Skills
- Customer Service
- Punctuality
- Security operations experience
- Access Control
- First Aid Training
- CCTV Operation
- Computer Skills
- Incident Reporting
- Surveillance
- Employee and Visitor Screening
Additional Information
I have a VALID YYZ RAIC Verified by TRANSPORT Canada
Reference- Parampreet Kaur Cheema
Employee ID 2046741
Contact email- cheemaparampreet16@gmail.com
Languages
English
Timeline
Access control Guard
ASP Security Inc.
04.2024 - Current
AOCC (security Guard at Billy Bishop Airport)
Security
07.2023 - 02.2024
Lead Security Guard
CSA Security
07.2021 - 04.2023
Food Supervisor
Tim Hortons
04.2017 - 06.2021
Post Graduation Diploma - BUSSINESS MANAGMENT
Humber College
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