Jasleen Kaur
Brampton,Canada
Summary
Dedicated and highly skilled security professional with over two years of progressive experience in various security roles, including supervisory positions. Known for exceptional leadership, problem-solving capabilities, and commitment to maintaining secure and welcoming environments. Proven expertise in crisis response, surveillance operations, and customer engagement. Multilingual and proficient in various technical tools and software.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Control Guard
Sentinel Security Plus
Toronto, ON
09.2024 - Current
- Manage and oversee access control at Scotia Plaza, ensuring only authorized personnel and visitors gain entry
- Monitor CCTV surveillance to identify suspicious activities and respond promptly
- Conduct thorough internal and external patrols, identifying and addressing potential security risks
- Document detailed incident reports and support investigations as necessary
- Provide exceptional customer service by assisting tenants and visitors with inquiries, maintaining a welcoming and secure environment
- Collaborate effectively with team members and building management to ensure smooth operations and uphold safety standards
Security Guard Supervisor
Securiguard Services Ltd
Toronto, ON
11.2022 - Current
- Supervised and managed the security operations at Scotia Plaza during non-office hours, ensuring seamless access and adherence to safety protocols
- Trained and guided junior guards, fostering a cohesive and responsive team
Parking Enforcement Guard Supervisor
Falcon Security Services
Toronto, ON
08.2023 - 01.2024
- Patrolled multiple parking lots in downtown Toronto, monitored parking compliance, and managed pay meters
- Issued citations for parking violations and provided explanations to customers, enhancing understanding and compliance
Security Guard
Titan Security and Investigation Inc.
, Ontario
05.2022 - 11.2022
- Maintained safety in high-stress hospital environments across major GTA hospitals, including Brampton Civic and Credit Valley
- Handled de-escalation of tense situations and ensured the well-being of patients and staff through proactive monitoring
Customer Service Security Guard
Allied Universal
North York, ON
01.2022 - 08.2022
- Provided security and customer service for UPS facilities, enhancing operational safety and customer satisfaction
Education
Advanced Certificate - Hospitality Management
Hanson College
Canada08.2023
Leadership Program -
Silver Oak International School
IndiaSkills
- Technical Proficiency: CCTV surveillance, Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), incident reporting
- Soft Skills: Strong communication, leadership, crisis management, organizational prowess, multilingual (English, Punjabi, Spanish)
- Personal Attributes: Observant, calm under pressure, proactive, dependable, and customer-focused
- Visitor management
- Radio communication
- Surveillance
- Crime prevention
- Building checks
- First aid administration
- Dispatch
- Document preparation
- Punctuality
- Surveillance systems
- Visitor assistance
- Perimeter security
- Entrance control
- Security camera monitoring
- Reporting skills
- Verbal and written communication
- Entrance monitoring
- CCTV review
- Evidence collection
- Grounds patrol
- Schedule coordination
- Problem-solving aptitude
- Teamwork
- Report writing
- Public Safety
- Problem-solving abilities
- Bank security issues
- Security operations
- Equipment monitoring
- Security Protocols
- Keen observer
Certification
- Security Guard License | Valid until July2026
- First Aid & CPR Level C | July2024 - July2026
- CPR Certification
- A1 French Certificate
- Driver's License (G2) | April2022 - August2026
Languages
Fluent in English, Punjabi, and Spanish
Accomplishments
- Received commendation for exemplary performance during emergency response at Sentinel Security.
- Consistently maintained high customer satisfaction ratings in all roles.
- Actively pursuing TEF exam preparation to enhance French proficiency for broader opportunities.
Timeline
Control Guard
Sentinel Security Plus
09.2024 - Current
Parking Enforcement Guard Supervisor
Falcon Security Services
08.2023 - 01.2024
Security Guard Supervisor
Securiguard Services Ltd
11.2022 - Current
Security Guard
Titan Security and Investigation Inc.
05.2022 - 11.2022
Customer Service Security Guard
Allied Universal
01.2022 - 08.2022
Advanced Certificate - Hospitality Management
Hanson College
Leadership Program -
Silver Oak International School