Ravneet Kaur
Brampton,Ontario
Summary
Diligent Security professional with three years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Access Control Guard
UPS (Garda World)
05.2022 - 06.2024
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Concierge Security Supervisor
Wide Suites
01.2023 - 05.2024
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
Administrator
Humber College North Campus Residence
07.2022 - 04.2023
- Handled student inquiries and suggestions courteously and professionally.
- Respond to student inquiries through email and college portals.
- Schedule appointment with professors relating to their subject concerns.
- Maintain and organised records and provide administrative support.
Education
Business Accounting -
Humber College
Toronto, ON04.2023
Skills
- Call Monitoring
- Microsoft Office
- Workflow Coordination
- Quality Assurance
- Customer Relations
- Sales Proficiency
- Verbal and Written Communication
- Legal Standards
Certification
- Cpr and first aid
- Microsoft office
Timeline
Concierge Security Supervisor
Wide Suites
01.2023 - 05.2024
Administrator
Humber College North Campus Residence
07.2022 - 04.2023
Access Control Guard
UPS (Garda World)
05.2022 - 06.2024
Business Accounting -
Humber College