Manjot Singh
Summary
Dynamic leader with proven expertise in food cost analysis and exceptional customer service, honed at Wendy's. Excelled in reducing waste and enhancing food safety, boosting client satisfaction. Skilled in staff scheduling and fostering team cohesion, ensuring operational excellence. Achieved significant improvements in service quality and efficiency.
Professional with strong background in retail management, prepared to lead teams and drive store performance. Skilled in inventory control, customer service, and staff training. Known for fostering collaboration and adapting to changing needs to achieve results. Highly reliable with strategic approach to problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Supervisor
Wendy's
02.2023 - 10.2024
- Monitored food inventory and supplies to prevent waste.
- Assessed staffing requirements regularly to ensure proper coverage during peak periods without compromising service quality or exceeding labor cost budgets.
- Developed strong rapport with customers, addressing any concerns promptly and professionally to maintain excellent client relations.
- Improved food safety standards by implementing thorough training programs and regular inspections.
- Kept costs under control by managing portions and minimizing food waste caused by overcooking.
Retail Supervisor
Sharks Club
09.2020 - 01.2023
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
Education
Associate of Science - Psychology And Sociology Majors
Lethbridge College
Lethbridge, AB12-2020
Skills
- Scheduling staff
- Food presentation
- Food cost analysis
- Customer service
Languages
English
Professional Working
Certification
- Alcohol Seller/Server Certification - AB-AGLC.
Interests
- Engaging in food photography and sharing culinary creations on social media
- Baking
- Enjoy hobbies that combine physical activity with outdoor exploration
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Timeline
Food Supervisor
Wendy's
02.2023 - 10.2024
Retail Supervisor
Sharks Club
09.2020 - 01.2023
Associate of Science - Psychology And Sociology Majors
Lethbridge College