Bhavtaran Singh
Summary
Client-focused Licensed Mortgage Agent with 2+ years in mortgage origination and financial services, complemented by 7 years in customer-facing roles. Skilled in credit analysis and mortgage processing, ensuring compliance and accuracy in home financing. Proven ability to build long-term client relationships and assess financial profiles for tailored lending options. Collaborated with lenders and real estate professionals to facilitate timely mortgage approvals.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Mortgage Agent
Affinity Mortgage Solutions Inc.
Markham, Ontario
04.2025 - Current
- Provided professional mortgage and credit advice to homebuyers by assessing income, credit, assets, and liabilities, recommending suitable financing solutions, and educating clients on mortgage products, refinancing, home equity financing, and debt consolidation options.
- Managed the complete mortgage application process from initial consultation to funding, ensuring compliance with lender guidelines and regulatory requirements while delivering exceptional customer experience throughout the home-buying journey.
- Built and maintained strong client relationships through proactive communication, financial needs assessments, personalized recommendations, and ongoing support, resulting in repeat business and referral opportunities.
- Collaborated with lenders, underwriters, real estate professionals, and legal representatives to facilitate timely mortgage approvals and closings, while utilizing CRM systems to manage client pipelines, track interactions, and maintain accurate records.
AZ Driver (Local/City)
Orbit Motor Careers/Freight
Guelph, Ontario
03.2023 - Current
- Provide high-level customer service while driving and assisting customers in a busy environment
- Maintain a safe, clean, and well-maintained vehicle for daily operations
- Resolve customer inquiries and concerns promptly and professionally
- Ensure timely arrival at scheduled destinations while following all safety regulations
- Conduct pre- and post-trip inspections of the 53 ft trailer, tractor vehicle and report any issues or hazards
Mortgage Broker Assistant
Affinity Mortgage Solutions Inc.
Cambridge, Ontario
06.2024 - 04.2025
- Assisted Mortgage Broker in managing residential mortgage applications from initial client inquiry through funding, gathering and reviewing required documentation including income verification, employment letters, bank statements, credit reports, and property-related documents to ensure complete and accurate submissions.
- Served as a primary point of contact for clients, lenders, real estate agents, lawyers, and underwriters, providing timely updates, responding to inquiries, coordinating documentation requirements, and ensuring a smooth and efficient mortgage process.
- Conducted preliminary financial assessments by reviewing client income, assets, liabilities, and credit profiles, helping identify suitable lending options and supporting brokers in structuring mortgage solutions that aligned with client needs and lender guidelines.
- Maintained accurate client records and mortgage pipelines using CRM and mortgage brokerage software, monitored application status, followed up on outstanding conditions, and ensured compliance with regulatory requirements, lender policies, and internal procedures.
AZ Driver (Long Haul/ US,CANADA)
Day To Day Logistics
Mississauga, Ontario
01.2022 - 03.2023
- Ensured timely freight deliveries, meeting deadlines while complying with all regulations and route plans.
- Prioritized safety by following road regulations and company protocols to guarantee secure transportation.
- Built and maintained strong relationships with dispatchers, customers, and team members, promoting teamwork.
- Conducted regular vehicle inspections, managed accurate documentation, optimized routes, and assisted with loading/unloading as needed.
AZ Driver (Container Work)
Dhillon Intermodal Services
Caledon, Ontario
07.2021 - 01.2022
- Safely operate containers (53ft, 40ft, 20 ft) to transport goods between CP/CN terminals, warehouses, and customer locations, ensuring timely and accurate deliveries.
- Efficiently load and unload containers using equipment such as forklifts, cranes, or manual methods from container chassis ensuring proper securing of cargo to prevent damage during transit.
- Plan and follow efficient routes to meet delivery schedules while adhering to all traffic laws, safety regulations, and company policies.
- Perform routine inspections and maintenance of the vehicle, including checking tire pressure, fuel levels, and overall condition to ensure safety and avoid breakdowns during transit.
Customer Service Representative/ Cashier (Part Time)
Circle K
Guelph, Ontario
08.2020 - 07.2021
- Provided friendly and efficient service to customers, addressing inquiries, assisting with product selection, and resolving concerns, ensuring a positive shopping experience.
- Accurately processed cash, credit, and debit transactions using the point-of-sale (POS) system, handling money and balancing registers at the end of each shift.
- Monitored inventory levels, restocked shelves, and ensured products were organized and accessible, contributing to smooth store operations and preventing stockouts.
- Maintained a clean, safe, and organized store environment by adhering to cleanliness standards, handling merchandise, and ensuring compliance with safety protocols.
Team Member/ Cook (Part Time)
Wild Wings
Guelph, Ontario
10.2019 - 07.2020
- Delivered exceptional customer service by taking orders, answering questions, and ensuring timely, accurate delivery of food and beverages, contributing to high customer satisfaction.
- Prepared and cooked a variety of menu items according to established recipes and quality standards, ensuring consistency and high-quality meals while maintaining a clean and organized kitchen.
- Coordinated with front-of-house and kitchen staff to streamline restaurant operations, assisting with food prep, plating, and task management during busy shifts for smooth workflow.
- Implemented food safety protocols, including proper food storage, sanitation, and cleanliness of cooking equipment, maintaining a safe and hygienic kitchen environment.
Education
Motive Power Technician - Automotive Service
Conestoga College
Guelph, Ontario04-2021
Diploma in Mechanical Engineering - Foundry/ Forging
Sant Longowal Institute of Engineering & Technology
India09-2018
Certification
- Mortgage Agent
Timeline
Mortgage Agent
Affinity Mortgage Solutions Inc.
04.2025 - Current
Mortgage Broker Assistant
Affinity Mortgage Solutions Inc.
06.2024 - 04.2025
AZ Driver (Local/City)
Orbit Motor Careers/Freight
03.2023 - Current
AZ Driver (Long Haul/ US,CANADA)
Day To Day Logistics
01.2022 - 03.2023
AZ Driver (Container Work)
Dhillon Intermodal Services
07.2021 - 01.2022
Customer Service Representative/ Cashier (Part Time)
Circle K
08.2020 - 07.2021
Team Member/ Cook (Part Time)
Wild Wings
10.2019 - 07.2020
Motive Power Technician - Automotive Service
Conestoga College
Diploma in Mechanical Engineering - Foundry/ Forging
Sant Longowal Institute of Engineering & Technology