Nadeem Huda
Guelph,ON
Summary
Customer-focused professional with 18 years of experience in real estate, specializing in client relationship management, sales, and problem resolution. Proven ability to understand customer needs, communicate value, and deliver high-quality service. Seeking to transition into a sales or customer service role in a customer-driven organization.
Overview
20
20
years of professional experience
2
2
Certifications
Work History
Mortgage Agent
Mortgage Alliance
Toronto, Ontario
04.2023 - Current
- Guided over 50 clients through residential mortgage applications, achieving a 95% approval rate.
- Successfully closed multiple complex mortgage files under tight timelines.
- Coordinated with underwriters for loan approval and final decision-making.
- Educated clients on mortgage options, resulting in higher product suitability and lower default risk.
- Supported clients in navigating mortgage processes in understanding mortgage options and processes.
Real Estate Agent
iCloud Realty Ltd.
Milton, Ontario
08.2009 - Current
- Negotiated purchase prices 10% below list for buyers, saving clients an average of $100,000.00.
- Ranked in the top 10% of agents at the brokerage based on volume or transactions.
- Maintained a 99% referral and repeat client rate through high-touch client service.
- Managed real estate transactions from initiation to closing, facilitating smooth processes for clients.
- Showed residential properties, highlighting features and benefits to enhance client decision-making.
- Prepared and submitted offers, ensuring legal compliance and protecting client interests.
Virtual Brand Advocate
Motorola Canada
Toronto, ON
05.2006 - 06.2008
- Acted as a key liaison between the brand and its digital audience, enhancing brand visibility and trust through effective communication and customer engagement.
- Communicated with customers to understand their needs and preferences. to communicate brand values and increase product awareness.
- Coordinated with external vendors to deliver promotional materials on schedule.
Education
Bachelor of Commerce -
University of Karachi
Karachi, Pakistan06-1993
Skills
- Customer relationship management
- Sales and negotiation
- Client needs assessment
- Active listening and communication
- Objection handling
- Issue resolution
- Customer retention strategies
- Time and task management
Skills
- Customer Relationship Management
- Consultative Sales Approach
- Client Needs Assessment
- Objection Handling
- Issue Resolution
- Customer Retention
- Clear & Professional Communication
- Time & Task Management
Certification
Licensed Real Estate Agent
Timeline
Mortgage Agent
Mortgage Alliance
04.2023 - Current
Real Estate Agent
iCloud Realty Ltd.
08.2009 - Current
Virtual Brand Advocate
Motorola Canada
05.2006 - 06.2008
Bachelor of Commerce -
University of Karachi