Mandeep Kaur Dhindsa
London
Summary
Compassionate Registered Nurse with extensive experience at Gyan Sagar Medical College and Hospital, skilled in medication management and patient care. Proven ability to enhance patient satisfaction through effective communication and teamwork, while maintaining meticulous healthcare documentation. Dedicated to fostering independence and wellbeing in clients, ensuring high-quality care and support.
Overview
15
15
years of professional experience
Work History
Personal Support Worker
Caring Touch Home Healthcare
04.2024 - 10.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Cashier
Petro Canada
02.2023 - 02.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Cashier
Fas Gas
10.2021 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Registered Nurse
Gyan Sagar Medical College and Hospital
03.2011 - 10.2019
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Skillfully managed challenging patient situations using crisis intervention strategies, and therapeutic communication skills.
- Advised patients and caregivers of proper wound management, discharge plan, safe medication use, and disease management.
- Educated family members and caregivers on patient care instructions.
- Monitored patient reactions after administering medications and IV therapies.
Registered Nurse
Charitable Hospital
07.2009 - 05.2010
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Education
Bachelor of Science - Nursing
National College of Nursing
India06-2012
Nursing Diploma - Nursing
National College of Nursing
India11-2008
Skills
- Patient care
- Medication management
- Daily living assistance
- Health monitoring
- Record keeping
- Interpersonal communication
- Team collaboration
- Customer service
- Healthcare documentation
Languages
English
Professional Working
Timeline
Personal Support Worker
Caring Touch Home Healthcare
04.2024 - 10.2024
Cashier
Petro Canada
02.2023 - 02.2024
Cashier
Fas Gas
10.2021 - 10.2022
Registered Nurse
Gyan Sagar Medical College and Hospital
03.2011 - 10.2019
Registered Nurse
Charitable Hospital
07.2009 - 05.2010
Bachelor of Science - Nursing
National College of Nursing
Nursing Diploma - Nursing
National College of Nursing
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