Mae Aisalet Vibar
Scarborough,ON
Summary
A motivated and passionate individual with extensive experience in customer service, merchandising, POS systems and cash handling. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Eager to join a dynamic team that rewards opportunities for career growth and provides high quality service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier Manager
Shoppers Drug Mart
03.2022 - 12.2023
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Shift Manager
Pizza Hut
11.2018 - 03.2021
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Promoted a positive work environment through open communication and constructive feedback.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Seasonal Sales Associate
Guess Company
09.2016 - 12.2016
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Education
Diploma - Flight Services- Operation And Cabin Management
Seneca College
Markham, ON04.2020
Undergrad - Nursing
Bicol University
Legazpi, Philippines04.2016
Skills
- Store Opening and Closing
- Documentation and Reporting
- Operations Leadership
- POS System Proficiency
- Cash Handling and Management
- Customer Service Excellence
- Attention to Detail
- Team Leadership
Certification
Smart Serve Certified, July 2018
Accessibility of Ontarian Disability Act Certified, July 2018
Certified Guest Service Professional, American Hotel & Lodging Association, July 2018
Employee of the month, 3 times
Timeline
Cashier Manager
Shoppers Drug Mart
03.2022 - 12.2023
Shift Manager
Pizza Hut
11.2018 - 03.2021
Seasonal Sales Associate
Guess Company
09.2016 - 12.2016
Diploma - Flight Services- Operation And Cabin Management
Seneca College
Undergrad - Nursing
Bicol University
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