Charlene Akey
Cashier
Peterborough,Ontario
Summary
Over 10 years of providing excellent customer service and cashier experience. Friendly and reliable worker offering strong customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2026
2026
years of professional experience
3
3
Certifications
1
1
Language
Work History
Cashier
Shoppers Drug Mart
2012 - Current
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
Community Youth Worker
John Howard Society, Quantum Program
01.2012 - 2012
- Facilitated personal growth by providing constructive feedback on goals and performance improvement areas.
- Promoted a safe and welcoming environment, leading to increased participation in programs and services.
- Designed customized learning plans to accommodate diverse learning styles and needs, ensuring success for each participant.
Food Counter Attendant
Peterborough EATS Café
01.2012 - 01.2012
- Processed sales transactions using POS system.
- Handled cash transactions accurately, contributing to overall financial accountability.
- Delivered food to guest tables with timeliness and efficiency.
- Adhered to all safety and sanitation standards while preparing and delivering food.
- Managed multiple tasks in high-volume environment.
- Cleaned and maintained dining area and condiment stations.
Cashier, Customer Service
St. Vincent De Paul Retail Store
01.2007 - 2008
- Greeted customers entering store and responded promptly to customer needs.
- Handled multiple payment methods and cashier duties efficiently.
- Stocked, tagged and displayed merchandise as required.
Food Counter Attendant
Pizza, Pizza
01.2004 - 2006
- Processed customer orders and accurately entered into order system.
- Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
- Reconciled cash drawer and corrected any errors.
Education
Social Service Worker Diploma - Social Services
Sir Sandford Fleming College
Peterborough, ON01.2012
Ontario Secondary School Diploma -
Centre For Individual Studies (CIS)
Peterborough, ON01.2008
Skills
Customer complaint resolution
Reliability and punctuality
Cash register operation
Cash handling expertise
Multitasking and organization
Customer relations
Product merchandising
Plan-o-gram implementation
Customer service excellence
Professionalism
Certification
First Aid and CPR Certified
Accomplishments
- Trained and mentored numerous employees.
Timeline
Community Youth Worker
John Howard Society, Quantum Program
01.2012 - 2012
Food Counter Attendant
Peterborough EATS Café
01.2012 - 01.2012
Cashier, Customer Service
St. Vincent De Paul Retail Store
01.2007 - 2008
Food Counter Attendant
Pizza, Pizza
01.2004 - 2006
Cashier
Shoppers Drug Mart
2012 - Current
Social Service Worker Diploma - Social Services
Sir Sandford Fleming College
Ontario Secondary School Diploma -
Centre For Individual Studies (CIS)
Similar Profiles
Pawandeep Kaur SidhuPawandeep Kaur Sidhu
Pharmacy Intern at Shoppers Drug MartPharmacy Intern at Shoppers Drug Mart
LOVE OSEI AGYAPONGLOVE OSEI AGYAPONG
Post Office Clerk at Shoppers Drug MartPost Office Clerk at Shoppers Drug Mart
Keira Neal-StockstillKeira Neal-Stockstill
Cosmetician, Cashier, & Merchandising at Shoppers Drug MartCosmetician, Cashier, & Merchandising at Shoppers Drug Mart
Aaron MorganAaron Morgan
Grocery Associate / Keyholder at Giant TigerGrocery Associate / Keyholder at Giant Tiger
Krina PatelKrina Patel
HR/Administrative Assistant at Savage ArmsHR/Administrative Assistant at Savage Arms