Mackenzie Harrison
Whitby,ON
Summary
Proven skills in promoting products, connecting with customers and effectively communicating on going sales. Well-organized, reliable, and always giving the best customer service.
Overview
4
4
years of professional experience
Work History
Supervisor
Shoppers Drug Mart
Oshawa, ON
07.2023 - Current
- Provides excellent customer service and attention to customers when face-to-face or through phone conversations.
- Supervisor duties include counting tills and lottery, counting the safe, managing breaks, training new hires, daily bank deposits and cash office paperwork.
- Merchandiser duties include working any orders or shipments efficiently and effectively, keeping store clean, helping customers find products, facing the store, working daily inventory lists, and taking passport photos.
- Previous Cosmetics Merchandiser from September 2016-July 2020
Sales Associate
Mind Games
Oshawa, ON
07.2022 - Current
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Met Daily and Monthly sales targets, and email sign ups.
Assistant Team Leader
Dollarama
Peterborough/Bowmanville, ON
07.2020 - 07.2022
- Opening and closing of store, ensuring shifts are covered if needed, counting tills and safe, training of new hires, running security codes, covering breaks, receiving skids and invoicing slips, facing and recovery and being the head of the toy and stationary aisles.
- Seasonal pack up and set up, merchandising stock onto sales floor, stock rotation, skid breakdown, following a cleaning schedule, keeping count on door, and ensuring store always looks faced.
- Assistant Team Leader promotion in October of 2020
Education
Media Fundamentals Diploma -
Durham College
Oshawa, ON04.2018
Skills
- Excellent Customer Service
- First Aid And CPR Certified
- Cash Handling
- Smart Serve Certified
Timeline
Supervisor
Shoppers Drug Mart
07.2023 - Current
Sales Associate
Mind Games
07.2022 - Current
Assistant Team Leader
Dollarama
07.2020 - 07.2022
Media Fundamentals Diploma -
Durham College