Full time student searching for a part time position
Overview
4
4
years of professional experience
Work History
Supervisor
Demetres
01.2024 - Current
Oversaw daily operations, ensuring adherence to safety and quality standards.
Trained team members on operational procedures and best practices.
Streamlined workflows to enhance productivity and reduce downtime.
Managed inventory levels, coordinating with suppliers for timely restocking.
Conducted performance evaluations, providing constructive feedback to staff.
Monitored equipment maintenance schedules to prevent operational interruptions.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Sales Advisor - Seasonal
BestBuy Canada
09.2023 - 12.2023
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs promptly.
Increased sales by offering advice on purchases and promoting additional products.
Established and maintained consistent rhythm for timely follow-up and ensured deliverables were met or exceeded.
Partnered with other team members to ensure consistent and accurate documentation of customer requests and repairs.
Certified Crew Trainer
HJMAC McDonalds
06.2021 - 09.2023
Mentored junior employees to improve performance, food safety, and customer service.
Lead the team and assessed crew members to establish and maintain quality control standards while offering support.
Set a positive example for team members by providing high quality, efficient service.
Education
Bachelor of Science - Computer Science
Sheridan College Institute of Technology and Advanced Learning
Oakville, ON
05.2027
High School Diploma - undefined
Stephen Lewis Secondary School
Mississauga, ON
07.2023
Skills
Training
Adaptability
Multi-Tasking
Cash Register Operations
Excellent Customer Service
Teamwork & Collaboration
Excellent Time Management
Critical Thinking & Problem Solving
Fluent in English and Portuguese, Intermediate in Spanish
Staff management
Customer service
Training and mentoring
Professional and Volunteer Summary
Successful Supervisor Effective in overseeing operations, stock management, communication among members, and identifying and resolving problems.
Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and facility operations.
Experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills.
Timeline
Supervisor
Demetres
01.2024 - Current
Sales Advisor - Seasonal
BestBuy Canada
09.2023 - 12.2023
Certified Crew Trainer
HJMAC McDonalds
06.2021 - 09.2023
High School Diploma - undefined
Stephen Lewis Secondary School
Bachelor of Science - Computer Science
Sheridan College Institute of Technology and Advanced Learning