Lissa Bondio
Niagara Falls,ON
Summary
Dedicated candidate with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with exceptional communication and organization skills.
Overview
36
36
years of professional experience
Work History
Ambulance Communications Officer
Region Of Niagara
01.2023 - 09.2023
- Managed 9-1-1 communications, effectively & calmly assisting callers
- Prioritized and Dispatched appropriate ambulances to emergency situations
- Coordinated with allied agencies, healthcare facilities and paramedics
Realtor
ReMax Escarpment Realty Inc.
05.2015 - 06.2021
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Ambulance Dispatcher
Ministry Of Health And Long-Term Care
05.1998 - 10.2018
- Maintained a high level of professionalism while handling stressful situations, ensuring efficient operations in critical moments.
- Provided exceptional customer service to callers in distress, offering reassurance while obtaining necessary information for emergency response teams.
- Handled complex medical emergencies calmly and efficiently, often coordinating multiple responding units simultaneously.
Receptionist
Pierce & Stevens (Pratt & Lambert Co.)
01.1990 - 06.1997
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Receptionist
Manpower Temporary Services
08.1987 - 05.1989
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
High School Diploma -
A.N. Myer Secondary School
Niagara Falls, ONGeneral Studies
Brock University
St. Catharines, ONSkills
- Customer Service
- Administrative Support
- Telephone Skills
- Professional Demeanor
- Typing Speed
- Telephone Etiquette
- Attention to Detail
- Organizational Skills
- Excellent Communication
Languages
Italian
Professional Working
Additional Information
Dance and Musical Theatre are a passion of mine. I have taught tap, jazz, ballet and musical theatre to children and adults at Wendy Leard School of Dance, Niagara Dance Academy and The Yellow Door Theatre Project. Choreographing Shrek the Musical was a highlight of my summer of 2022. I've been performing in musicals with Garden City Productions and Firehall Theatre for many years and will continue to do so as long as I am able.
Timeline
Ambulance Communications Officer
Region Of Niagara
01.2023 - 09.2023
Realtor
ReMax Escarpment Realty Inc.
05.2015 - 06.2021
Ambulance Dispatcher
Ministry Of Health And Long-Term Care
05.1998 - 10.2018
Receptionist
Pierce & Stevens (Pratt & Lambert Co.)
01.1990 - 06.1997
Receptionist
Manpower Temporary Services
08.1987 - 05.1989
High School Diploma -
A.N. Myer Secondary School
General Studies
Brock University
Similar Profiles
Christine CunninghamChristine Cunningham
Ontario Works Casemanager at Region of Niagara – Community ServicesOntario Works Casemanager at Region of Niagara – Community Services
GIMMI MATHEWGIMMI MATHEW
Personal Support Worker at Niagara Health SystemPersonal Support Worker at Niagara Health System
Lauren Craig MS, RDLauren Craig MS, RD
Registered Dietitian at Niagara HealthRegistered Dietitian at Niagara Health