Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Lindsay Mackintosh

Toronto,ON

Summary

With over 20 years of progressive leadership in global enterprise HR strategy, transformational change, and talent management, this dynamic and strategic HR Executive has a proven ability to align people strategies with business objectives. They drive sustainable growth, performance, and innovation. This individual is recognized for shaping high-impact leadership teams that thrive in complexity and change. As a trusted HR Business Partner and advisor to C suite leadership, they are adept at navigating global workforce challenges while fostering a culture of resilience, trust, and operational excellence.

Overview

21
21
years of professional experience

Work History

AVP, HR - Compensation Advisory

TD Bank Group
06.2023 - Current
  • Lead a team of 12 compensation advisors and analysts, supporting 40,000 colleagues across our global Corporate Office functions, Canadian Business Banking, Infrastructure Technology Solutions, Digital, Data & Analytics, and North American Contact Operations.
  • Spearheaded compensation process transformation, releasing capacity within the compensation team while increasing speed to hire, and improving the overall colleague experience.
  • Streamlined communication channels between Talent Acquisition, HR Partners, Compensation Advisors and HR Operations, facilitating better collaboration on projects across the organization.
  • Maintain compliance with industry regulations by implementing risk mitigation measures and maintaining accurate documentation.
  • Lead compensation strategy for senior executives; including design of competitive, regulatory-compliant pay structures for critical functions.
  • Promote a performance enhancement culture by actively coaching and mentoring direct reports.
  • Negotiate contracts with Market Survey Vendors, securing favorable terms and conditions for the company's benefit.

AVP, HR - Agile Transformation Office

TD Bank Group
04.2022 - 06.2023
  • Led a team of 15 Program Managers within the talent segment of TD's enterprise-wide agile transformation, transitioning 10,000+ colleagues into agile frameworks across 8 Journeys, 7 Platforms, 15 Practices.
  • Created the HR Playbook and HRBP Masterclass Series, enabling sustainable change and capability building across the HRBP population for day 2 support. Resulting in increased engagement and lower attrition within the new agile model.
  • Influenced enterprise engagement strategy, strengthening colleague listening mechanisms across the agile workforce.
  • Managed projects efficiently, ensuring tight timelines were met with high-quality results.
  • Streamlined communication channels between departments, facilitating better collaboration on projects across the enterprise.
  • Successfully managed change within the organization, ensuring smooth transitions during periods of restructuring.
  • Led talent management initiatives focused on employee engagement, resulting in higher retention rates and improved workplace morale.

AVP, HRBP - Enterprise Data & Analytics, Layer6(AI), Transformation & Enablement

TD Bank Group
03.2019 - 04.2022
  • Head of HR for North American AI, Data & Analytics, Enterprise Project Management and Transformation divisions, aligning workforce planning and succession with strategic business drivers.
  • Created and drove talent management plan and succession planning strategy across all four lines of business, shoring up a healthy talent pipeline at all levels of the organization.
  • Successfully consolidated 8 dispersed data and analytics teams into TD's first enterprise Data & Analytics model, centralizing all data, analytics, and reporting functions into one team. Resulting in streamlined processes, enhancing reporting accuracy, delivering efficiencies and elevated insights to the business.
  • Launched leadership development program - Leading the Way - to all leaders Sr. Manager and above. Elevating their ability to coach and mentor their teams, resulting in a boost to the People Manager Index (PMI) on our annual engagement survey from 4.00 to 4.5 YoY.
  • Drove diversity strategy implementation, creating mentorship program for DEI colleagues to meet with VP leaders across Data & Analytics discuss their career accomplishments and future ambitions.
  • Successfully onboarded and integrated, Layer6 into TD Bank Group. Growing the team from 10 ML Scientists to 75 over two years. With this acquisition, I worked with the Chief AI Officer to build a new organizational structure, new compensation plan, and partnered with Talent Acquisition to conduct global research to identify top AI talent and attract them to TD.

Sr. Manager, HRBP - Marketing, Corporate & Public Affairs, ESG, HR

TD Bank Group
11.2014 - 03.2019
  • Led HR strategy and transformation initiatives across North American Corporate Communications, Marketing, ESG, and TD's internal HR functions.
  • Designed and deployed future-state organizational models, including a business optimization program for Corporate & Public Affairs and Marketing, identifying core capabilities and aligning talent for future success.
  • Developed and launched the HR Associate Graduate Program to strengthen executive bench and talent pipelines, 36 graduates have successfully completed the 2-year program and moved into Sr. Manager roles across the HR function to shore up the executive succession bench.
  • Directed the HR Organizational Review Project to align structure and talent with TD's 2020 strategic goals.
  • Primary HRBP supporting the digital up-skilling initiatives, including a Digital Marketing training program for 300+ employees, and served on key cross-functional leadership development committees.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term trusted partnerships.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Mentored junior staff members for skill development and career progression within the organization.

Earlier Roles at TD Bank

TD Bank Group
01.2004 - 11.2014
  • Progressively more senior HR leadership roles in strategic initiatives, talent acquisition, diversity and inclusion, as well as HR relationship management.
  • Consistently recognized for building diverse and inclusive, future-ready teams and delivering results in fast-paced environments.

Education

Bachelor of Arts - Psychology

University of Guelph

Post-Graduate Certificate - Human Resources Management

Humber College

Certificate - Certified HR Leader (CHRL)

HR Professionals Association
Toronto, ON

Certificate - Executive Coaching - Level 1

Essential Impact
Toronto, ON

Skills

  • Strategic HR Leadership
  • Organizational Design & Change Management
  • Executive Coaching & Leadership Development
  • Compensation Strategy
  • Talent Management & Succession Planning
  • Enterprise Transformation & Agile Enablement
  • Employee Engagement & Culture Building
  • HR Analytics & Workforce Planning

Timeline

AVP, HR - Compensation Advisory

TD Bank Group
06.2023 - Current

AVP, HR - Agile Transformation Office

TD Bank Group
04.2022 - 06.2023

AVP, HRBP - Enterprise Data & Analytics, Layer6(AI), Transformation & Enablement

TD Bank Group
03.2019 - 04.2022

Sr. Manager, HRBP - Marketing, Corporate & Public Affairs, ESG, HR

TD Bank Group
11.2014 - 03.2019

Earlier Roles at TD Bank

TD Bank Group
01.2004 - 11.2014

Bachelor of Arts - Psychology

University of Guelph

Post-Graduate Certificate - Human Resources Management

Humber College

Certificate - Certified HR Leader (CHRL)

HR Professionals Association

Certificate - Executive Coaching - Level 1

Essential Impact

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Lindsay Mackintosh