Summary
Overview
Work History
Education
Skills
Certifications & License
Timeline
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Leshawn Morris

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the retail and sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Strong communication and interpersonal skills for providing superior customer service to best serve clients and the community.

Overview

9
9
years of professional experience

Work History

Account Manager

Dilawri Automotive Group
03.2024 - Current
  • Managed a diverse portfolio of dealerships clients,
  • Implemented strategies to increase revenue from new and existing clients through upselling and cross-selling different manufactures. Audi, VW, BMW and more.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Proficiently sold wide range of new and pre-owned vehicles, all makes and models.

Brand Ambassador

Pfaff Volkswagen
05.2023 - 12.2023
  • Increased brand awareness through social media marketing, demonstrations, sales, and brand promotion.
  • Followed up with existing customers to provide additional support and address concerns.
  • Proficiently sold wide range of new and pre-owned vehicles, all makes and models.
  • Empowered clients with automotive financing and insurance solutions by selling extended warranties and more.

Sales Consultant

Mississauga Volkswagen
01.2023 - 04.2023
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Followed up with existing customers to provide additional support and address concerns.
  • Proficiently sold wide range of new and pre-owned vehicles, all makes and models while keeping active social media presence to reach new customers.

Sales Consultant

Nissan
09.2022 - 01.2023
  • Provided sales and customer service assistance to telephone and walk-in traffic
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Conducted on-site product demonstrations to highlight features, answer customer inquiries and redirect concerns toward positive aspects.

Sales Consultant

Subaru
07.2021 - 09.2022
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Stayed knowledgeable on latest product innovations through continuous training.
  • Quoted prices, credit terms, and other contract specifications
  • Generated increased sales revenue through effective lead generation and follow-up efforts.

Sales Associate

Nike
10.2017 - 06.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.


Assistant to Coach - Volunteer

Monsignor John Corrigan Elementary School
09.2015 - 10.2019
  • Collaborated with head coach to create and execute game plans.
  • Utilized positive communication to encourage team and promote integrity and respect.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Monitored team practices to establish high level of performance.

Education

High School Diploma -

Father Henry Carr Catholic Secondary School
Toronto, ON
2019

Skills

  • Problem-solving
  • Effective Communicator
  • Analytical
  • Integrity
  • Critical Thinking
  • Active listener

Certifications & License

  • Ontario Association of Chiefs of Police (OACP) Certificate of Results.
  • GM2 License



Timeline

Account Manager

Dilawri Automotive Group
03.2024 - Current

Brand Ambassador

Pfaff Volkswagen
05.2023 - 12.2023

Sales Consultant

Mississauga Volkswagen
01.2023 - 04.2023

Sales Consultant

Nissan
09.2022 - 01.2023

Sales Consultant

Subaru
07.2021 - 09.2022

Sales Associate

Nike
10.2017 - 06.2021

Assistant to Coach - Volunteer

Monsignor John Corrigan Elementary School
09.2015 - 10.2019

High School Diploma -

Father Henry Carr Catholic Secondary School

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Leshawn Morris