Leonard Crooks

Proven Customer Service Representative at HGS - Hinduja Global Solutions, excelling in resolving customer complaints with empathy, boosting loyalty. Skilled in managing high-stress situations and enhancing satisfaction through informed recommendations. Demonstrates attentive listening and proactive problem-solving, achieving high retention rates. Expert in product knowledge and customer interaction documentation.

- Recently I've decided to dedicate my life to cannabis after suffering significant loss in my family. I turned to cannabis to help me through a tough time, and educated myself on lineage, cannabinoids, and much more. The main reason I want this position is quite simple, I just want to help people as best I can, so that they might find that same relief I was granted in a time of need. I am active in various online cannabis communities where I read reviews, guide consumers and educate/advise as needed, as well as post many of my own reviews. This is my passion, it's my hobby, it's my future.