Lakhwinder Kaur
Kitchener,Ontario
Summary
Hardworking Supervisor driven to maximize guest satisfaction with exceptional service. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative ideas, effective leadership and maximized sales.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Supervisor
Tim Hortons
09.2021 - Current
- Leading by example to demonstrate that the customer is top priority .
- Responsible for assigning and coordinating team members on the positioning chart to promote efficiency of operations .
- Responds to customers in a friendly manner with an appropriate sense of urgency .
- Ensures all products and packaging is properly merchandised and stocked.
- Train new or less experienced staff in daily tasks and responsibilities .
- supervises team members to ensure all duties are completed for food preparation and customer service.
- Resolved customer satisfaction issues with food service to maintain establishment loyalty.
- Managed regular cleaning and sanitation to keep kitchen free of debris or build-up and minimize infection risks.
- Controlled labor costs with good planning, scheduling and delegating abilities.
Education
GED -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON05.2022
Master of Arts -
Punjab University
Punjab ,India 05.2020
Skills
- Staff Leadership
- Guest Relations
- Preparing Food
- Maintaining Clean Work Areas
- Production Records
- excellent communication
- Ability to do multitasks
- Attention to details
- Motivational attitude
- Conflict resolution
- collaboration
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Food and safety , ( TIM HORTONS ) - 2023
Timeline
Food Supervisor
Tim Hortons
09.2021 - Current
GED -
Conestoga College Institute of Technology And Advanced Learning
Master of Arts -
Punjab University
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