Kylee Briggeman
Calgary,AB
Summary
Proven to enhance guest experiences and streamline bar operations at Bottlescrew Bills, I bring a blend of strong multitasking abilities and a service-oriented mindset. Expert in liquor, beer, and wine, with a knack for suggestive selling, I've significantly contributed to team efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Bartender/Server/Supervisor
Bottlescrew Bills
11.2023 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender/Server
Mikeys on 12th
05.2020 - 07.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender/Server/Supervisor
The Bank and Baron
01.2021 - 01.2023
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Server
Rose & Crown
02.2018 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Business - Marketing
SAIT
Calgary, AB2018
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Team player attitude
- Highly reliable
- Service-oriented mindset
- Suggestive Selling
Timeline
Bartender/Server/Supervisor
Bottlescrew Bills
11.2023 - 08.2024
Bartender/Server/Supervisor
The Bank and Baron
01.2021 - 01.2023
Bartender/Server
Mikeys on 12th
05.2020 - 07.2023
Server
Rose & Crown
02.2018 - 02.2022
Business - Marketing
SAIT
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