Summary
Overview
Work History
Education
Skills
Languages
Certification
Gardening
Timeline
Generic

Kulraj Singh

Regina

Summary

Proven leader in retail operations, adept at enhancing customer satisfaction and streamlining order management at Esso On The Run. Excelled in staff training and development, boosting team performance significantly. Skilled in relationship building, I successfully maintained high store standards, achieving notable improvements in retail operations and customer relations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Supervisor

Esso On The Run
07.2023 - Current
  • Plan, direct and evaluate the operations of establishments engaged in retail sales;
  • Manage staff and assign duties and co-ordinate sales staff and cashiers
  • Prepare and manage work schedules for staff
  • Authorize payments to suppliers by cheque and the return of merchandise
  • Sell merchandise to customers
  • Resolve problems that arise, such as customer complaints and supply shortages
  • Resolve problems regarding any equipment failure or facility on site by following proper channels with Esso head office
  • Maintain specified inventory and order merchandise
  • Prepare reports regarding sales volumes, merchandising and personnel matters
  • Hire and train or arrange for the additional training of new sales staff
  • Ensure proper in store promotion and advertisement signage according to company standards and planograms.
    Submitting Fuel survey daily
    Submitting PDI daily
  • Maintaining site Audit files

Shelf Stocker

Esso On The Run
10.2022 - 07.2023
  • Receive inventory. Stock it and print labels for it
  • Organize shelves according to store layout, make sure all products are in stock and ordered regular.
  • Scanning and labelling all products.
  • Implementing and monitoring all items in the store according to then given planogram.
  • Maintain a clean and neat store appearance for our customers.
  • Stock and sort inventory in the stock rooms through the day.
  • Receiving inventory from vendor and verify counts.
  • Update price labels in store, when there is change in retail prices. As directed by supervisor
  • Enter delivery in handheld and post to inventory management system.
  • Report any missing inventory to supervisor.
  • Prepare list for expired and damaged products.
  • Key in expired and damaged products in handheld for bad merchandise.
  • Overall cleaning and maintenance of all shelves and product in the store always.

Food Counter Attendant

Freshii
10.2021 - 09.2022
  • Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
  • Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
  • Greeted customers with smile and provided helpful suggestions.
  • Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.

Education

No Degree - Business Administration

University of Regina
Regina, SK
06.2023

High School Diploma -

Mukat Public School
Punjab, India
06.2020

Skills

  • Order Management
  • Relationship building and management
  • Goals and performance
  • Customer Relationship Building
  • Staff Training and Development
  • Store operations
  • Staff Management
  • Merchandise Display
  • Retail Operations
  • Computer Proficiency

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

· Food Safety

· Serve It Right Saskatchewan (SIRS)
. Security guard training

· Class 5 license

Gardening

My father is a farmer, and my whole childhood was surrounded by crops, fruits, and vegetables. My father gave me a small area in the garden to build my own garden. It was my first startup in my life, and I grew that startup by taking control over the entire garden area. This hobby has discovered various skills in me. First is creativity—how to display my garden to others. The second is organizing things—how the different plants need separate sections and care.

Timeline

Retail Sales Supervisor

Esso On The Run
07.2023 - Current

Shelf Stocker

Esso On The Run
10.2022 - 07.2023

Food Counter Attendant

Freshii
10.2021 - 09.2022

No Degree - Business Administration

University of Regina

High School Diploma -

Mukat Public School

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Kulraj Singh