Krichelle Mae Soriente
Ponoka
Summary
An experienced Assistant Restaurant Manager with proven expertise in Marketing and Restaurant’s Operational Efficiency through achieving targets in business imperatives: Sales and Profitability, Quality and People Management.
Overview
7
7
years of professional experience
Work History
Food Service Supervisor
Canalta Food Service LTD
06.2023 - Current
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Ordered new supplies and food to maintain service levels.
- Enhanced overall dining experience by attentively addressing customer concerns or complaints, taking appropriate actions to rectify issues and prevent future occurrences.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Promoted a positive work culture that encouraged teamwork resulting in an uptick in employee retention rates.
- Improved efficiency of kitchen operations by reorganizing workstations for optimal productivity during peak hours.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Oversaw training of more than [Number] team members.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
- Monitored food preparation, production, and plating for quality control.
3rd Assistant Restaurant Manager
Haricot Corporation
12.2020 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Ensured compliance with health department regulations by maintaining a clean and safe dining environment.
3rd Assistant Restaurant Manager
Jollibee Foods Corporation
01.2018 - 06.2020
- Consistently Achieve product quality, availability and safety
- Ensure overall Food Cost and Paper Cost Control Management
- Effectively implement Production Guide and Inventory Control on my shift
- Responsible in processing payroll for Crew and Management Team
- Responsible in Crew Training System in Store
- Provides training flow that will enable a crew and the company to come up with great result
- Implements Suggestive Selling Program
- Conformance to Quality Checks like Food Safety Conformance, Service Quality, Product Traceability, Grooming, Master Cleaning Schedules
Education
Bachelor of Science - Business Administration Major in Operations Management
Rizal Technological University
01.2017
High School -
Rizal High School
01.2013
Elementary School -
Liberato Damian Elementary School
01.2009
Skills
- Restaurant operations
- Food safety compliance
- Promotions and events coordination
- Inventory management
- Scheduling and labor control
- Employee development
- Hospitality and accommodation
- Coaching and mentoring
- Strategic planning
- Sales promotion
- Employee supervision
- Quality assurance
Languages
English
Full Professional
Timeline
Food Service Supervisor
Canalta Food Service LTD
06.2023 - Current
3rd Assistant Restaurant Manager
Haricot Corporation
12.2020 - Current
3rd Assistant Restaurant Manager
Jollibee Foods Corporation
01.2018 - 06.2020
High School -
Rizal High School
Elementary School -
Liberato Damian Elementary School
Bachelor of Science - Business Administration Major in Operations Management
Rizal Technological University
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