

Seeking senior level assignment in Operation Management, Food and Beverage Management in a Frontline Hospitality Industry.
To steer effective interaction across organizational boundaries, including product management, operations and marketing, support, and IT to deliver WOW experiences for the guests and to resolve all operational issues at unit levels. To direct the team in identifying, prioritizing and executing product innovations and improvements with in scope of responsibility and maintaining statistical and financial records. To manage processes to identify and correct gaps in the customer experience based upon direct and indirect customer feed back. To analyze sales figures and devised marketing and revenue management strategies for achieving annual revenues, effective pricing and promotional strategies in compliance with the organizational objectives. To collaborate with vendors / travel agents to drive maximum sales by planning right pricing strategies and by generating right forecasting reports well in advance to minimize the gap between demand & supply. To enhance the service standards of Housekeeping & F&B by conducting frequent quality checks, devising suitable S.O.P., and driving robust vendor management for delivering high service standards. To lead & motivate all employees and to evaluate employees performance on regular intervals to sustain high performance & quality levels. To maximize the revenue of all hotels and to take P&L to highest possible profitable level by having a very strict control over all operational costs ( Staff salaries, incentives, electricity & water bills, raw material purchasing, maintenance costs, laundry & housekeeping chemicals costs, etc.
Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management, and inventory coordination. Proven history of innovative management and detail-oriented work.