Summary
Overview
Work History
Education
Skills
References
Languages
Cover Letter
Timeline
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Kirk Jan Lopez Tee

Peace River,AB

Summary

Detail-oriented professional with expertise in computer applications and customer service. Completed Unit Clerk/Medical Office Assistant program, gaining proficiency in medical terminology and patient record management. Bilingual in English and Filipino, with strong organizational and communication skills.

Overview

6
6
years of professional experience

Work History

Guest Service Agent

Quality Hotel & Conference Centre Sawridge
Peace River, Canada
10.2022 - 08.2024
  • Managed guest check-in and check-out processes efficiently
  • Handled reservations, billing, and guest inquiries using Opera PMS and Moneris
  • Provided excellent customer service and local area information
  • Managed guest accounts, balanced payments, and addressed concerns
  • Trained in hotel management software and customer service protocols

Technical Support Staff

CLAP Customs Review and Center for Professional Development Inc.
Manila, Philippines
03.2020 - 07.2022
  • Provided technical support via email, chat, and phone for various customer issues
  • Managed online billing, account access, and troubleshooting
  • Used remote tools to resolve technical issues efficiently
  • Maintained detailed case documentation and follow-up

Engine Cadet

StarOcean Manning Philippines Inc.
Parañaque City, Philippines
11.2018 - 11.2019
  • Assisted with ship engine maintenance and repairs
  • Maintained daily reports on engine conditions
  • Ensured safety and cleanliness of engine room
  • Supported engineering team during repairs and operations
  • Gained foundational knowledge of ship systems and procedures

Education

Unit Clerk / Medical Office Assistant -

ABES College
#10, 221 18 St SE, Calgary, AB T2E 6J5
09-2025

Bachelor of Science - Marine Engineering

Mindanao Polytechnic College
General Santos City, Philippines
03.2016

High School Diploma -

Notre Dame of Tacurong College High School Department
Tacurong City, Philippines
03.2013

Skills

  • Microsoft Office proficiency
  • Typing speed: 66 WPM
  • Computer literacy and troubleshooting
  • Data entry and record management
  • Email communication skills
  • Calendar management
  • Technical issue troubleshooting
  • Cloud storage familiarity
  • Time management
  • Adaptability and learning agility
  • Attention to detail
  • Verbal and written communication
  • Customer service excellence
  • Professionalism and reliability
  • Critical thinking and problem solving
  • Organizational skills
  • Technical support

References

  • Jenny Irvine, Unit Clerk & Medical Office Assistant Course Coordinator, ABES College, #10, 221 18th Street SE, Calgary, AB, (403) 232-8758, jenny_i@abes.ca
  • Sue Lomonte, Unit Clerk & Medical Office Assistant Instructor, ABES College, #10, 221 18th Street SE, Calgary, AB, (403) 232-8758, sue_l@abes.ca
  • Tyler Kushnirak, Night Duty Manager, Quality Hotel & Conference Centre, 9510 100 St, Peace River, AB, T8S 1S9, (780) 219-6030, churchler@me.com

Languages

  • English, Professional proficiency
  • Tagalog, Native/Bilingual

Cover Letter

08/01/25, Mr. Richards, Unit Clerk, Alberta Health Hospital, I’m reaching out to express my interest in the Unit Clerk position at Alberta Health Hospital. I recently completed the Unit Clerk/Medical Office Assistant online program at ABES College and am excited to begin working in a healthcare setting where I can put my training to use. Throughout my coursework, I gained practical experience with medical terminology, patient records, scheduling systems, and administrative procedures. These skills, paired with my background in customer service, have prepared me to handle the fast-paced and detail-oriented nature of hospital work. In my previous role as a Guest Service Agent at Quality Hotel & Conference Centre Sawridge, I learned how to stay organized, communicate clearly, and manage multiple tasks under pressure. I believe these qualities will help me in a clinical environment. I’m available to start right away and would love the chance to speak with you about how I can support your department. Feel free to contact me at 780-222-4444 to arrange a meeting. Thank you for your time and consideration.

Timeline

Guest Service Agent

Quality Hotel & Conference Centre Sawridge
10.2022 - 08.2024

Technical Support Staff

CLAP Customs Review and Center for Professional Development Inc.
03.2020 - 07.2022

Engine Cadet

StarOcean Manning Philippines Inc.
11.2018 - 11.2019

Unit Clerk / Medical Office Assistant -

ABES College

Bachelor of Science - Marine Engineering

Mindanao Polytechnic College

High School Diploma -

Notre Dame of Tacurong College High School Department
Kirk Jan Lopez Tee