Olena Stulova
Calgary,AB
Summary
Dynamic and dedicated professional with extensive experience at Carriage House Hotel and Conference Centre. Proven expertise in housekeeping and team leadership, fostering collaboration and efficiency. Recognized for exceptional customer service and staff training, ensuring a clean and welcoming environment for guests while maintaining high standards of professionalism.
Overview
11
11
years of professional experience
Work History
Housekeeper
Carriage House Hotel and Conference Centre
07.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Team Lead, Event Decorator
Chair Flair Linens
05.2022 - 06.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Office Worker
Zhytomyr Border Detachment
04.2018 - 02.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Increased office efficiency by organizing and maintaining a well-structured filing system.
- Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
- Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
Assistant Accountant
Kotovsky Executive Committee
02.2015 - 03.2017
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Reviewed general ledger entries and assessed accuracy.
- Assisted with timely month-end closing procedures, resulting in accurate financial reporting.
Education
Bachelor - Economist Manager
Khmelnitsky Institute of Regional Management And L
Khmelnitsky06-2001
Skills
- Teamwork
- Housekeeping
- Customer service
- Mopping and sweeping
- Guest relations
- Staff training
- Inventory control
- Hardworking
- Time management
- Multitasking and prioritizing
- Team support and collaboration
- Professional and courteous
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Housekeeper
Carriage House Hotel and Conference Centre
07.2023 - Current
Team Lead, Event Decorator
Chair Flair Linens
05.2022 - 06.2023
Office Worker
Zhytomyr Border Detachment
04.2018 - 02.2022
Assistant Accountant
Kotovsky Executive Committee
02.2015 - 03.2017
Bachelor - Economist Manager
Khmelnitsky Institute of Regional Management And L
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