Kirandeep Kaur
Timmins,ON
Summary
Shelter Relief Worker skilled in handling crises and solving problems. Improved clients' access to housing and services by building trust with empathy and good communication. Worked well with service providers and kept accurate records, showing strong teamwork, organization, and respect for different cultures.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shelter Relief Worker
Living Spaces
05.2024 - Current
- Help people experiencing homelessness find and keep housing by providing support and guidance.
- Engage in case management activities, including documenting client interactions and maintaining detailed records in the Homeless Individuals and Families Information System (HIFIS).
- Build positive relationships with clients, respecting their needs and preferences.
- Assist clients with accessing services like healthcare, social services, and housing.
- Work with other organizations to make sure clients get the help they need.
- Participate in weekly care conferences and collaborate with team members to review cases and ensure coordinated care for all clients.
Youth Worker
Nishan E Sikhi Charitable Trust
04.2022 - 06.2023
- interacted individually with clients, documenting
case notes, incident reports, and bulletins.
- Helped with meal preparation, serving, and post-meal cleanup.
- Assisted Case Managers by recording client interactions and highlighting the need for follow-ups
Education
High School Diploma -
Northern College of Applied Arts And Technology
South Porcupine, ON04.2025
Skills
- Good communication – Talk and listen well to clients
- Empathy – Care about people and their struggles
- Problem-solving – Help clients find solutions to their challenges
- Teamwork – Work well with others, like service providers and community groups
- Organization – Keep clear records and track clients' progress
- Cultural awareness – Respect different backgrounds and need
- Crisis intervention – Stay calm and help during emergencies
Languages
English
Full Professional
Hindi
Native or Bilingual
Certification
- Certified in Commit to Kids training
- Certified for ACE training
- Certified in Ontario Human Rights 101 Training
Timeline
Shelter Relief Worker
Living Spaces
05.2024 - Current
Youth Worker
Nishan E Sikhi Charitable Trust
04.2022 - 06.2023
High School Diploma -
Northern College of Applied Arts And Technology
- Certified in Commit to Kids training
- Certified for ACE training
- Certified in Ontario Human Rights 101 Training
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