Kimberly Adams
Calais,AB
Summary
Seeking a position within Alberta Health Services where my communication, patient care and clerical skills can be utilized. Hardworking and passionate job seeker with strong organizational skills. Dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Admin Support III Diagnostic Imaging
Alberta Health Services
09.2022 - 09.2023
- Performed range of clerical duties to support operations of various diagnostic areas
- Duties within department including reception, photocopying, faxing, assisting with image archiving, answering telephone, address patient inquires and relaying messages
- Check in patients for their exams/ Assist with patient bookings
- Work closely with each Diagnostic Imaging Department's
- Actively listen to customers, handle concerns quickly and escalated major issues to supervisor.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Booking Coordinator
Canada Diagnostic Centre
06.2022 - 09.2022
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Maintained energy and enthusiasm in fast-paced environment.
- Prepared variety of different written communications.
- Worked with customers to understand needs and provide excellent service.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Unit Clerk - Practicum
Alberta Health Services - Unit 23 Adolescent Addictions & Mental Health
04.2022 - 05.2022
- Provided clerical support, addressing routine and special requirements.
- Prepared admissions charts and scanned records.
- Interacted with customers by phone, email or in-person to provide information.
- Arranged discharges and patient transportations.
- Prepared admissions charts and scanned records
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Answered unit calls and took messages for healthcare staff to maximize team productivity
Work Order Coordinator
Avenue Living Communities
04.2017 - 08.2021
- Developed team communications and information for meetings.
- Worked with customers to understand needs and provide excellent service.
- Maintained energy and enthusiasm in fast-paced environment.
- Collaborated with team members to achieve target results.
- Monitored company inventory to keep stock levels and databases updated.
- Used Microsoft Word and other software tools to create documents and other communications.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Provided primary customer support to internal and external customers.
Education
Certificate - Unit Clerk/MOA
ABES
Calgary, AB05.2021
Certificate - BLS - Basic Life Support
St Johns Ambulance
Calgary, AB04.2021
Diploma - Justice Studies
Bow Valley College
Calgary, AB06.2012
Skills
- Connect Care
- Diagnostic imaging
- Administrative support experience
- Microsoft Office - Word, Excel, Power Point, Access, Outlook
- Clinibase, SCM, Teletracking, Esp Workforce
- Preparing Charts
- Arranging Transportation
- Scheduling Labs Vital Signs, Urinalysis
- Retrieving Medical Records
- Filing
- Office Supply Ordering/restocking
- Multi-line phone system
- Multitasking Abilities
- Self-Motivated
- Critical Thinking
Timeline
Admin Support III Diagnostic Imaging
Alberta Health Services
09.2022 - 09.2023
Booking Coordinator
Canada Diagnostic Centre
06.2022 - 09.2022
Unit Clerk - Practicum
Alberta Health Services - Unit 23 Adolescent Addictions & Mental Health
04.2022 - 05.2022
Work Order Coordinator
Avenue Living Communities
04.2017 - 08.2021
Certificate - Unit Clerk/MOA
ABES
Certificate - BLS - Basic Life Support
St Johns Ambulance
Diploma - Justice Studies
Bow Valley College
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