Janelle Bustamante

Casual Position

• Coordinated patient check-in activities, verifying information and addressing inquiries promptly.
• Organized and managed appointment scheduling to optimize time efficiency.
• Assisted in organizing work queues to streamline task management. Collaborate in maintaining an efficient workflow through effective list management.
• Achieved timely processing of fax forms and requisitions, contributing to improved workflow efficiency.
• Managed incoming calls and efficiently directed them to appropriate departments.

Casual Position

• Oversaw administration of patient records to ensure data integrity and enhance operational efficiency.
• Created comprehensive daily workslate for day surgery patients, ensuring accurate scheduling and resource allocation.
• Supported operational efficiency by coordinating with staff regarding patient room readiness and nurse assignments.
• Managed incoming calls and efficiently directed them to appropriate departments.
• Assisted with patient registration processes. Made phone calls to patients to provide fasting instructions prior to surgery. Supported patients in understanding pre-operative requirements.
• Managed patient records and ensured accurate data entry into electronic health systems.
• Collaborated with multidisciplinary teams to enhance workflow efficiency and improve patient experience.
• Communicated effectively with families regarding patient status and hospital procedures.

Casual Position

• Check in and verify patient information during check-in to maintain accurate records.
• Facilitated faxing of documents to patients. Provided information to patients about their scheduled visits.
• Managed telephone call operations and directed inquiries to appropriate departments.
• Assisted in printing patient labels and preparing clipboards with necessary paperwork for patient completion.

Casual Position

• Assisted patients with check-in procedures, ensuring accurate address and ID verification. Facilitated smooth patient flow by confirming essential information. Supported administrative tasks to maintain efficient front desk operations.
• Scheduled and organized appointments to optimize time management. Rescheduled appointments as necessary to accommodate changes. .
• Printed patient labels and organized fax documents for efficient processing. Helped maintain accurate patient records through diligent documentation support.
• Managed incoming telephone calls and efficiently directed them to appropriate departments.
• Delivered professional services and support within a fast-paced work environment.

Casual Position

• Managed inventory levels by stocking supplies in designated rooms.
• Organized and set up patient rooms for procedures to ensure a welcoming environment.
• Ensured proper placement and maintenance of instruments following procedural use.
• Documented instrument usage counts in binder for accurate inventory management.
• Facilitated transportation of biopsy specimens to University of Alberta
• Managed time effectively, prioritizing tasks based on urgency, complexity, or customer expectations.

Casual position

• Managed inventory levels by stocking supplies in designated rooms.
• Oversaw cleaning and preparation of rooms for optimal use.
• Assigned patients to appropriate rooms for their appointment.
• Facilitated transportation of biopsy specimens to laboratory for analysis.
• Assisted in retrieving pumps and ECG monitors as required. Returned equipment promptly after use.
• Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.

Casual Position

• Performed detailed cleaning of rooms after utilization to maintain a welcoming environment.
• Assisted in organizing and maintaining collection of instruments and scopes. Supported team members in utilizing instruments effectively. Contributed to inventory management of scopes and related equipment.
• Documented instrument usage through detailed log entries.
• Facilitated transportation of biopsy and specimens to laboratory for analysis.
• Maintained detailed records of instruments and supplies inventory to support operational efficiency.
• Adapted quickly to dynamic environments while following safety protocols and procedures.

Casual Position

• Coordinated transportation of patients to ensure timely access to medical tests and procedures.
• Facilitated patient transfers by sliding individuals between gurneys, bed, or wheelchair.
• Provided support to porters during transfers to ensure efficient operations.
• Facilitated patient and equipment transportation across hospital facilities.