Kim Hopf
Brantford,ON
Summary
At Food Basics, as a Cashier/Supervisor/Cash Trainer, I excelled in enhancing customer satisfaction and streamlining operations. Leveraging POS systems and exceptional communication skills, I led teams to maintain a safe, efficient environment, significantly improving service quality. My proactive problem-solving and attention to detail drove positive customer relationships and operational excellence.
Overview
27
27
years of professional experience
Work History
Cashier/ Supervisor/ Cash Trainer
Food Basics
Brantford, ON
03.1998 - Current
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
Education
North Park Collegiate And Vocational School
Brantford, ONSkills
Merchandising
POS systems
Quality assurance
Active Listening
Attention to Detail
Excellent Communication
Flexible and Adaptable
Decision-Making
Problem-Solving
Languages
English
Full Professional
Timeline
Cashier/ Supervisor/ Cash Trainer
Food Basics
03.1998 - Current
North Park Collegiate And Vocational School