Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Krista Petersen

Grand Falls ,NB

Summary

High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities. Expert retail sales professional offering [Number] years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

Work History

Cashier Supervisor

Canadian Tire Gas Bar
07 2018 - Current
  • Quickly and accurately counted drawers at start and end of each shift.
  • Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
  • Developed strong relationships with customers, leading to increased loyalty and repeat business through attentive service and prompt issue resolution.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.

Assistant Store Manager

Staples
06 2003 - 03 2016
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Education

High School -

John Caldwell
06.1996

Skills

  • POS systems
  • Merchandising
  • Quality assurance
  • Strategic selling
  • Distribution center management
  • Merchandising operations
  • Marketing strategy
  • Organization and Time Management
  • Critical Thinking
  • Written Communication
  • Multitasking Abilities
  • Active Listening
  • Teamwork and Collaboration

Additional Information

  • References available upon request
  • I am fluently billingual in both English and French.

Timeline

Cashier Supervisor

Canadian Tire Gas Bar
07 2018 - Current

Assistant Store Manager

Staples
06 2003 - 03 2016

High School -

John Caldwell
Krista Petersen