Anmolpreet Kaur Dhaliwal
Mission,BC
Summary
Versatile team member offering over 6 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, program,s and team requirements. Eager to contribute toa growing company.
Overview
6
6
years of professional experience
Work History
Cashier, Merchandiser, Supervisor
Shoppers Drug Mart
- Increased customer satisfaction through friendly and professional communication
- Observed customer behaviors and checked shopping carts to prevent theft and overlooked items
- Provided exceptional customer service by helping customers find specific products, answering questions and offering advice
- Assisted customers by answering questions about merchandise, policies and [price] concerns.
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Welcomed customers and helped determine their needs
Office Admin
Bombay Wholesale
- Schedule manager meetings
- Filling
- Scanning
Cashier
Mc Donald
01.2018 - 12.2017
Post Office Clerk
Shopper Drug Mart
07.2023 - Current
- Minimized delivery delays by verifying merchandise, labels and documents for customer order prior to shipment.
- Sorted mail according to size, shape and destination.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Provided service and sales to walk-in customers.
- Weighed mail and computed pricing amounts.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Upsold postal services like insurance and tracking.
- Monitored inventory of postage stamps and made orders to replenish.
- Prepared reports to track mail volumes, fees and other related data.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Monitored performance of junior team members and offered support.
- Used automated mail processing equipment to sort and collate mail.
- Set staff schedules to optimized coverage of all areas.
- Used computer systems to track packages and update client information.
- Added accurate data entry into computer system to complete transactions.
Supervisor
Shopper Drug Mart
08.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Associate of Arts - Political Science[Leadership
Columbia College
Vancouver, BC2019
High School Diploma - English, Commerce
Guru Teg Bahadur Public School Bardwal
Dhuri, Punjab2016
Skills
- Experience
- Quick learner
- Merchandise stocking
- MS Office
- Cheerful
- Energetic
- Helpful nature, Polite, extrovert
- And honest
- Time management skills
- Proficiency in business
- Communication
- Reports generation and analysis
- Excellent communication
- Results-oriented
- Product displays
- Security monitoring
- Product recommendations
- Merchandise restocking
- Issue resolution
- Cash counting
- Store cleanliness and appearance
- Credit card authorizations
- POS operations
- Customer greeting
- Transaction processing
- Credit and cash transactions
- Payment processing
- Scanning
- File Management
- Planogram Execution
- Cash Control
- Merchandising
- Records Preparation
- Store Merchandising
- Social Perceptiveness
- Sales Floor Resets
Timeline
Post Office Clerk
Shopper Drug Mart
07.2023 - Current
Supervisor
Shopper Drug Mart
08.2022 - Current
Cashier
Mc Donald
01.2018 - 12.2017
Cashier, Merchandiser, Supervisor
Shoppers Drug Mart
Office Admin
Bombay Wholesale
Associate of Arts - Political Science[Leadership
Columbia College
High School Diploma - English, Commerce
Guru Teg Bahadur Public School Bardwal
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