Manjeela Sha
Surrey,BC
Summary
A young and motivated individual with 3.5 Years of total experience in customer service representative and 2 years’ experience in retail Team trainer(supervisor)looking for an opportunity to work. Experienced in customer service management, cash handling, team leadership, organizing events and seminars, management, bakery, barista, serving, retail, inventory management, floor replenishment. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Team Trainer(Supervisor)
Whole Foods Market
Burnaby, BC
12.2022 - Current
- Merchandising, packaging, and checking products on the floor
- Assisting customer service, help them according to their need
- Work and maintain the safety data sheet
- Barista, coffee server and cashier
- Helping with the training of the Team Members
- Help manage TMs with leadership when needed.
Shift Supervisor
A&W Restaurants
Coquitlam, BC
11.2022 - 12.2022
- In kitchen helping to make foods, fryer, griller
- Maintaining Stock
- Cleaning timely
- Quick and reliable service.
Service Manager
Kamana sewa Bikas Bank
Kathmandu, Nepal
07.2019 - 09.2022
- Worked as customer service representative in Development bank(in Nepal), experienced in Customer service management
- Cash Handling
- Customer retention
- Team Leadership
- Organizing different events and CSR activities.
Education
Master's degree in Business -
University Canada west
03.2024
Bachelor's Degree in Business -
university of wolverhampton
01.2019
Skills
- Leadership
- Management
- Strategic Planning
- Recruiting
- Relationship Management
- Team Management
- Marketing
- Microsoft Word
- Sales
- Profit & Loss
- Communication skills
- Microsoft Excel
- Human Resources
- Research
- Merchandising
- Performance monitoring
- Course Development
- New Employee Training
- Compliance standards
- Staff Training
- Task Delegation
- Feedback Techniques
- Motivation Techniques
- Learning Styles
- Policies and Procedures
- Team Leadership
Willingtorelocate
- Surrey, BC
- Vancouver, BC
- Burnaby, BC
Languages
- English, Fluent
- Hindi, Fluent
Languages
English
Full Professional
Hindi
Professional
Timeline
Team Trainer(Supervisor)
Whole Foods Market
12.2022 - Current
Shift Supervisor
A&W Restaurants
11.2022 - 12.2022
Service Manager
Kamana sewa Bikas Bank
07.2019 - 09.2022
Master's degree in Business -
University Canada west
Bachelor's Degree in Business -
university of wolverhampton
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