Summary
Overview
Work History
Education
Skills
Languages
References
Languages
Timeline
Generic

KHUSHDEEP BAWA

collingwood,CA

Summary

i am friendly, hardworking and reliable person with about1.5 years of experience working as baker supervisor.and 2 years as cook.and currently working at tims .i am Dedicated and experienced baker and supervisor sales person with a proven track record of maintaining high cleanliness standards and managing a team staff. i have total more than 3 years of experience in customer service in sales industry. Seeking a challenging position where I can utilize my leadership skills and attention to detail to ensure the cleanliness and comfort of guests.i am quick learner.i would love to learn your ways.and expand my experience in this.i am currently on work permit and can legally work anywhere.i am seeking long time permanent job and willing to relocate.i am fluent in english and learning french.

Overview

4
4
years of professional experience

Work History

Customer Service Lead

tim hortons
Blue Mountain, ON
04.2024 - Current
  • Greeted customers and provided friendly customer service.
  • Provided assistance to customers with product selection, inquiries, and complaints.
  • Answered incoming calls in a professional manner and responded to customer inquiries.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • making sure order are perfectly made and on time

baker supervisor

kettlemans bagels
Whitby, ON
05.2022 - 02.2024
  • Scheduled and assigned daily tasks to ensure all rooms and public areas were cleaned and maintained to company standards
  • Conducted inspections of guest rooms and common areas to ensure cleanliness and adherence to established procedures
  • Maintain cleanness in kitchen area
  • Preparation of bagel dough to the correct temperature with proper timing and consistent taste
  • Mix ingredients accurately to produce a variety of flavors according to recipes
  • Track baking supplies and place orders, as needed
  • Hand-rolling of bagels and ensuring production is fulfilled based on demand(approximately 4500 bagels/shift)
  • Keeping records of the baking inventory, production levels, and deliveries
  • Displaying and decorating the finished products to make them client-ready
  • Maintaining quality control of products according to Kettlemans standards
  • Train newly hired bakers
  • Follow and complete all dough reports

line cook and guest attendent

union chicken
Whitby, ON
03.2021 - 04.2022
  • Prepare and cook a variety of chicken dishes according to restaurant recipes and standards
  • Ensure all food items are cooked and presented in a timely manner
  • Adhere to proper food handling, storage, and sanitation standards to maintain food safety
  • Coordinate with other kitchen staff to ensure smooth and efficient operations during busy periods
  • Maintain cleanliness and organization of workstations, including equipment, utensils, and cooking surfaces
  • Monitor inventory levels of ingredients and notify management when supplies need to be replenished
  • Follow portion control guidelines to minimize food waste and maximize profitability
  • Assist in the development and testing of new menu items as needed
  • Collaborate with the kitchen team to meet special dietary requests or accommodate customer preferences
  • Comply with health and safety regulations and maintain a safe working environment
  • Follow opening and closing procedures to ensure kitchen readiness and cleanliness
  • Communicate effectively with kitchen staff, servers, and management to ensure smooth service flow

Education

Associate of Arts - restaurant and management

georgian college
barrie, Ontario
03.2020

Skills

  • Communication: Strong verbal and written communication skills to effectively convey instructions, provide feedback, and collaborate with team members, supervisors, and other departments
  • Problem-solving: Excellent problem-solving abilities to identify production-related issues, analyze root causes, and implement effective solutions to minimize downtime, reduce waste, and improve overall productivity Knowledge of cleaning techniques, equipment, and supplies
  • Flexibility to work evenings, weekends, and holidays as needed
  • Customer Relations
  • Sales

Languages

english Fluent, french Conversational

References

i can provide reference letter and employment letter from my previous employer if you want to do background check please let me know

Languages

English
Full Professional
French
Limited

Timeline

Customer Service Lead

tim hortons
04.2024 - Current

baker supervisor

kettlemans bagels
05.2022 - 02.2024

line cook and guest attendent

union chicken
03.2021 - 04.2022

Associate of Arts - restaurant and management

georgian college

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KHUSHDEEP BAWA