KAREN UDIT

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.

• Provided ongoing guest service.
• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
• Cater to weddings. parties
• Set-up hall and supervise food preparation

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Identified issues, analyzed information and provided solutions to problems.
• Safely transported, transferred and positioned patients on chairs for treatment.
• Started and ended reverse osmosis water systems and completed water quality monitoring tests.
• Set-up equipment for dialysis and primed dialyzer in preparation for use.
• Stripping bloodlines and dialyzers from machines
• Transporting patients as required.
• Training new staff on job routine
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• Recorded patient's pre-dialysis weight, vitals and any new medical conditions.

Set up and clean

• Proved successful working within tight deadlines and fast-paced atmosphere.
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
• Worked flexible hours across night, weekend and holiday shifts.
• set up OR beds.
• set up room for delivery
• replenishing carts and room with supplies.

• Promoted safety and worked in a safe manner
• Assisted with mechanical and physical lifts and/or transfer
• Taught like skills such as safety, supportive devices, personal care, ambulation, mobility
• Practiced universal precautions and maintained a clean working environment
• Learned to be aware of common allergies and used related first aid measures
• Observed and reported clinical and treatment findings, behavioural changes, and changes in ongoing conditions

• Verified aircraft and passenger compliance with policies, regulations and safety guidance.
• Answered passenger questions and provided solutions to issues arising during flights.
• Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
• Resolved passenger conflicts and medical emergencies during flights.
• Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
• Identified issues, analyzed information and provided solutions to problems.

• Greeted guests upon arrival and offered assistance.
• Conduct passenger check-in
• Assist pre-boarding passengers
• Prepare and issue tickets and boarding passes

• Oversaw ticketing, gate and ramp services.
• Escorted handicapped passengers from terminal to aircraft.

• Helped customers complete purchases, locate items and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Evaluated employee performance and coached and trained to improve weak areas.

• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

• 863-2059 Email: uditkaren@gmail.com
• Responsibilities Include:
• Issued tickets and processed cash and credit payments
• Checked in passengers and verified passengers documentation
• Assisted in boarding passengers and ensured timely departments
• Attended to customers with special needs
• Maintained adherence to all emergency procedures and guidelines
• Determine ongoing security problems and liaised with internal security
• In-charge of Cash – Till and balancing cash at the end of day
• Cater to wedding parties, set-up hall and supervise food preparation
• Attend to customer complaints and co-ordinate with management
• Responsible for coordination staff schedule/meal breaks
• Maintain supplies at operating machines according to specifications
• Keeping operating space amazingly clean and attending to customer’s special request
• Attended passengers on the plane
• Deal with air pilots
• Respond to medical needs
• Performed passenger count